Spitzer Chrysler Dodge Jeep Ram of Homestead

My vehicle broke down while I was traveling through Florida, and I limped it into Spitzer because it was the closest dealership. After learning the repairs were going to take some time, and be costly, Florida, and I limped it into Spitzer because it was the closest dealership. After learning the repairs were going to take some time, and be costly, I realized I needed another option since I was in town for a family event and had to get back on the road. I decided to see what my trade-in options looked like, and that's when I met Mr. Cruz. He took the time to understand exactly what I was looking for and showed me several vehicles that fit my wish list. There was never any pressure or gimmicky sales tactics—just honest conversation, realistic expectations, and fair numbers on both my trade-in and the replacement vehicle. Mr. Cruz put a tremendous amount of effort into making everything work, and it really showed. What started as a stressful breakdown turned into me driving away in a much newer, nicer vehicle than I expected. I'd also like to thank the rest of the team. Sales Manager Jose was great to work with, and Tamara was incredibly kind, helpful, and welcoming throughout the entire afternoon. Overall, this was one of the best dealership experiences I've had. I came in expecting a repair and left with a fantastic new vehicle. I highly recommend Spitzer and especially Mr. Cruz if you're looking for an honest, hardworking salesperson who genuinely cares about helping his customers. More

I would recommend this dealership because I noticed a high standard workforce and has a wonderful staff. high standard workforce and has a wonderful staff. More

Salesman Joseph was great, found the exact car I needed and made the purchasing process so easy. This is the 3rd car I've purchased with him. and made the purchasing process so easy. This is the 3rd car I've purchased with him. More

It wasn't Jose Soto. The financing department was the problem Miss information Thank you Aaarrggg The financing department was the problem Miss information Thank you Aaarrggg More

Christian kept me updated on the progress of my vehicle and also advised me of any additional issues found. and also advised me of any additional issues found. More

Cesar was great from the moment I came in. Great customer service Cesar was great from the moment I came in. Great customer service until the moment we picked up the car Great customer service Cesar was great from the moment I came in. Great customer service until the moment we picked up the car More

Start off by saying Cesar should be promoted an given a raise he kept his word with him everytime raise he kept his word with him everytime More

Alex was amazing sales rep to deal with and the GM was very honest and forthcoming. I appreciated the buying experience and would buy our next car at Spitzer. very honest and forthcoming. I appreciated the buying experience and would buy our next car at Spitzer. More

They were super nice to me and offered an excellent deal. Definitely my next car will be with them. Definitely my next car will be with them. More

Honest. Helpful. Reliable. Angelo was incredible from start to finish. Honest, reliable, and very helpful. He was communicate every step of the way. He is ex Helpful. Reliable. Angelo was incredible from start to finish. Honest, reliable, and very helpful. He was communicate every step of the way. He is excellent ! More