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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.7
202 Reviews
Call Service Center (844) 856-0262

202 Reviews of Spitzer Ford Dubois, LLC - Service Center

Sort by
June 17, 2024

Service department was very friendly, quick and efficient. I own a VW Tiguan and was pleased with the price of the inspection and tire rotation. The Audi/VW was over twice as much for the same se More

by Coleen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 16, 2024

Work was scheduled in quickly. Felt I was treated fairly and with courtesy. Ken communicated very well with me. Girl at the desk was also very good with me. More

by Vtonkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 16, 2024

Lauren D was very helpful and as always made my experience with spitzer Ford a pleasant one. More

by jaw123744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 14, 2024

They do a great job and make it convenient and easy! The pickup and service is top notch service! More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Spitzer Ford Dubois, LLC responded

Melissa, Providing top notch and quality service is so important to us here at Spitzer Ford Dubois, LLC and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they did a great job and made everything easy. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

Helpful
June 11, 2024

Very quick to get an appointment , and was quicker than I thought,just the next day More

by craddockkaren81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Spitzer Ford Dubois, LLC responded

Karen, Thanks for sharing your thoughts about your service experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

Helpful
June 10, 2024

Robin is great service is questionable no gas in car and I believe my seat was ripped More

by moorecheryl29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Spitzer Ford Dubois, LLC responded

Cheryl, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Helpful
June 10, 2024

A++ to the service department. Fast service and great communication with the eager to want to help . Awesome job to the mechanic Shane who worked on my vehicles. More

by Mackiejody2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and Shane
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Jun 10, 2024 -

Spitzer Ford Dubois, LLC responded

Jody, Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad Shane and Joe were able to help, and we hope to see you again!

Helpful
June 08, 2024

I bring my car in for service/maintenance and I’ve have always been treated very well. Appointments are prompt and the reason for the “car visits” are remedied and performed professionally. More

by Sttruman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
June 05, 2024

Robin was very quick to assist me with getting accessories, with the help of David in parts,for my New Maverick. The pick up and delivery is a fabulous service, Jeremy was very professional and fr More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Jeremy
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Jun 06, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks, Ruby, for sharing your thoughts about your experience with Robin and David, here at Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

Helpful
June 04, 2024

Service, as always, is great. Friendly staff in your service department, facility and restroom is clean. No issues. I’m More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you, Michele, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

Helpful
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