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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
423 Reviews
Call Service Center (844) 856-0262

423 Reviews of Spitzer Ford Dubois, LLC - Service Center

Sort by
March 07, 2025

Good dealership, knowledgeable people, Wade and Mitch were great to deal with...happy with our experience More

by randy.divins
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Lobbestael
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Mar 07, 2025 -

Spitzer Ford Dubois, LLC responded

Providing a top-notch experience is always our goal, and we are glad that Wade's and Mitch's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Thank you and safe travels!

March 06, 2025

They worked me in even though I was running late for my appointment. Thanks for that effort. More

by LARRYLUMADUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Larry, and look forward to your next visit.

March 06, 2025

Good service and quick to get the vehicle in and fixed. Price was reasonable also. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Spitzer Ford Dubois, LLC responded

Scott, Thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 04, 2025

Quick collision service from a deer impact. Good communications and helpful getting a rental. Quality of work was excellent as far as I can tell. More

by HEH
Recommend Dealer
Yes
Employees Worked With
John Roth
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Mar 04, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

March 03, 2025

Quick service on repairing the deer damage to my Traverse. I'm pleased with the communications and quality of the work done. More

by HEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Roth
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Mar 04, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

March 03, 2025

Greeted upon arrival. Truck in bay on Time. Updated to status of oil change. Waiting area comfortable. More

by BKPILOT88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

March 03, 2025

Friendly and courteous they fixed the issues and took time to do it right paying attention to detail More

by carrierowan07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you, Carrie, for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 02, 2025

Sending a guy to my house for the software issue was above and beyond.My service agent,Ty,was a very qualified young man,and super friendly.I would recommend him and Spitzers to everyone More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty.Didnt get his last name.19 year old,fine young man
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Mar 03, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you, Richard, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ty and our team, and we look forward to working with you again.

March 02, 2025

Absolutely awful experience every single time. No communication and delay after delay! 10/10 Will go out of my way not to reccomend! More

by tatted3star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley O'Ryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 01, 2025

Jonathan is an absolute gem! His expertise truly shone through while fixing our vehicle, getting it back in tip-top shape with incredible skill and care. From the moment he start More

by jprasko
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
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Mar 03, 2025 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Jonathan here at Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

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