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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
423 Reviews

423 Reviews of Spitzer Ford Dubois, LLC - Service Center

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February 27, 2025

The Ladies at the Service Desk were great. Got me in and out in no time. Took care of another issue I have been dealing with and got me scheduled for another appointment. They are the kind o More

by mwj.goodman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 26, 2025

Bought the vehicle on a Friday. On the drive home discovered a grinding noise from the wheels. Took the vehicle in for service and they replaced the pads and rotors at no charge. Ve More

by GREATLLAMA37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Connors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 24, 2025

Worked with me in a timely manner with GWC Warranty on trying to get the issues solved with getting my 2019 Ford F150 XLT fixed! Hopefully the services corrects itself moving forward. More

by greggresock1g
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 22, 2025

I would Absolutely go to Spitzer Ford if I need another vehicle I've had no issues at all. More

by unicornamy200373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

February 22, 2025

The people that work there, are very nice and kind, always answered all my questions. More

by Tbumbarger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy McAllister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Shaffer, Wade Lobbestael
Feb 23, 2025 -

Spitzer Ford Dubois, LLC responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

February 19, 2025

They did a great job of locating my vehicles problem and promptly solving the issue. Very friendly and courteous staff! More

by CGIG19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

February 18, 2025

They listed to my concern and addressed, after other issues they found the problem and addressed. More

by tgrady2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Spitzer Ford Dubois, LLC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!

February 14, 2025

From scheduling to pick up of vehicle, the staff at Spitzers were very accommodating and professional. More

by BMYERS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 07, 2025

The explorer went in a blown transmission and a passenger side heater core. No appointment due to the transmission going out, but it took all but a month to get it repaired. No courtesy car available, but we More

by RTYTROLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Roush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 06, 2025

Excellent and timely service by experienced professionals. Wouldn’t think twice about taking my truck back! More

by Rafenster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your time and feedback. We are delighted to hear that our exceptional service keeps you coming back for service on your truck. We look forward to seeing you again for your next vehicle service.

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