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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
423 Reviews

423 Reviews of Spitzer Ford Dubois, LLC - Service Center

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January 18, 2025

Service was great, no problems. Video of inspection check was nice. Overnight drop off was easy to use More

by Cbj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 17, 2025

Professional attitude and very helpful with my needs. Scheduled service in a timely manner. Good experience at the dealership. More

by credden440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

January 17, 2025

Friendly, always there to answer your questions, always seem to know exactly what the problem is. More

by Tbumbarger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy McAllister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Shaffer, Wade Lobbestael
Jan 17, 2025 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

January 15, 2025

They were very helpful and were able to get me in same day for service! More

by EHORNER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 11, 2025

I needed to get my truck in for service and Robin Curry assisted me with the appointment. She was also quick to address the questions and concerns I had via email before the appointment date arrived. Wh More

by Ryan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Spitzer Ford Dubois, LLC responded

It's great to hear that Robin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!

January 10, 2025

Came out of work and had a nail in my tire, drove to the dealership and they took my Bronco right in More

by tmschunk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Spitzer Ford Dubois, LLC responded

We are very happy to hear Susan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 10, 2025

Friendly staff. Able to get a quick appointment. Issue seems to be resolved. Thank you. More

by hgillung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford Dubois, LLC.

January 09, 2025

Waited for 30 minutes past appointment to start work on truck. Prices for service are very high. Ron was treated poorly cause his speech is hard to understand but it’s because he’s recovering from cancer. More

by ronpat23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan was rude and other sales people making faces behind his back
Jan 10, 2025 -

Spitzer Ford Dubois, LLC responded

Ron, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 09, 2025

My experience was very good! The service representatives were very professional and caring, which made the issue more pleasant for me! Thx, Sam. More

by Samfleming5862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Spitzer Ford Dubois, LLC responded

Sam, Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

January 09, 2025

They did a good job on my vehicle. Keep me in the loop with my vehicle More

by chuckles1554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that Susan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

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