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Spitzer Ford Hartville

Hartville, OH

Overview
Reviews
Vehicles
4.8
631 Reviews
Call Dealership (330) 521-3487
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543 W. Maple Street

Hartville, OH

44632

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Showing 631 reviews

May 20, 2025

Sierra Dieble is an amazing service manager. And the videos from the service techs are extremely helpful to understanding recommendations. More

by teiastein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
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May 21, 2025 -

Spitzer Ford Hartville responded

Thank you for taking the time to rate our dealership. Offering thorough and efficient service is so important to us, and we are glad that Sierra and the team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

May 05, 2025

Aaron Patterson was a great guy. He was patient n answered all my Q. Even gave us a dinner recommendation. More

by peaceandlove176
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, patterson
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May 06, 2025 -

Spitzer Ford Hartville responded

We are very happy to hear that your vehicle service needs are met with convenience and great results with Aaron! Please let us know if we can be of assistance in the future.

March 31, 2025

We have enjoyed working with this dealership and their employee, salesman Zachary Koval. This has been the 3rd vehicle we have purchased from Zach and Spitzer Ford Hartville. We will always support the More

by Deeters1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Koval, Rich Ruby
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Mar 31, 2025 -

Spitzer Ford Hartville responded

Thank you for your amazing review, Richard and Deann! We are honored by your continued business, and we are glad that our team consistently takes great care of you and that Zachary made this experience with us no different. Congratulations on your new vehicle! We wish you the safest of travels until we meet again!

March 25, 2025

Sierra was very helpful and was extremely friendly. I will return to Spitzer for my auto needs in the future. More

by Baldwin0334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
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Mar 26, 2025 -

Spitzer Ford Hartville responded

Thank you for leaving Sierra this positive review! We are glad that she was both kind and helpful and we look forward to continue serving you and your automotive needs with our best care in your visits to come! Safe travels.

March 21, 2025

My son mentioned he needed a truck, after receiving multiple trucks from him. I decided to look for some myself and I found this nice truck at Spitzer Ford Hartville and sent it along with a few other More

by Tina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bryant
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Mar 21, 2025 -

Spitzer Ford Hartville responded

Tina, thank you for your positive review and recommendation! We are honored that you and your son took the time to visit us, and we are glad that our team provided you both with a smooth and efficient experience. We warmly congratulate your son on his new ride- on behalf of the entire team!

Mar 21, 2025 -

Spitzer Ford Hartville responded

Tina, On behalf of all of us here at- Spitzer Ford Hartville, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Our entire team will be thrilled to hear your very kind words, thank you for your recommendation.

March 18, 2025

James Strosnider was very thorough. Dealership service was top notch. I’ll definitely be back in the future. More

by Yella1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Strosnider
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Mar 19, 2025 -

Spitzer Ford Hartville responded

Thank you for sharing your positive experience with us. We are glad that James provided you with thorough and efficient service and we look forward to continue providing you with the same 5-star service in your visits to come. Safe travels!

March 17, 2025

It’s a smaller dealership which I liked. Our salesman Jason Covert did a great job. Everything thing with the transaction went smoothly More

by jagreen14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Covert, Rich Ruby
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Mar 18, 2025 -

Spitzer Ford Hartville responded

Thank you for your 5-star rating! We are pleased to hear that Jason provided you with top-notch service and ensured your experience with us was as smooth as possible. We greatly appreciate the opportunity to work with you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 07, 2025

Jonathan Mack was awesome. I will definitely working with him again in the future. He was very pleasant and knowledgeable. More

by alecia.willis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Koval, Jonathan Mack
Report | Print
Mar 07, 2025 -

Spitzer Ford Hartville responded

Alecia, thank you for leaving Jonathan this wonderful review! He will be delighted to hear of your kind words and to know how confident you are in his efforts. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 04, 2025

Hartville has earned my trust and my business from here on out. Brody Griffin and the team at Spitzer crushed it I will be forever grateful. More

by firefueler11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The lady at the counter who took are payment. She was awesome and patient since the bank card people were frustrating., Michael Sabatine, Brody Giffin, Rich Ruby
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Mar 04, 2025 -

Spitzer Ford Hartville responded

Thank you for your time and feedback. We are delighted to hear that Brody was able to offer you exceptional customer service that you are willing to return to our dealership for further assist. We are glad that we earned your business, and we look forward to the next opportunity to serve you again!

February 26, 2025

I can generally get an appointment for service in a reasonable time frame. Seirra keeps me informed as to the status of my service when I’m waiting on my vehicle. More

by JASH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
Report | Print
Feb 27, 2025 -

Spitzer Ford Hartville responded

Thank you for taking the time to leave us this 5-star rating! We are happy to hear that Sierra provided you with top-notch service and kept you well informed throughout the process. Your safety and satisfaction are our utmost priorities. We hope that you continue to choose us for all of your future automotive needs!

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