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Spitzer Ford Hartville

Hartville, OH

4.7
708 Reviews
At Spitzer Ford Hartville we pride ourselves in offering a variety of services at affordable prices and in an hassle-free atmosphere. Whether you're looking for a brand new Escape, F-150, Focus, Fusion, or one of our certified or pre-owned used vehicles, we can help find the perfect match for your budget needs. Our service department is always ready to help with any routine maintenance or larger repairs when needed and if you're more of the D.I.Y. type, our parts department can get you exactly what you need. The service never stops once you visit us here at Spitzer Ford. There's never been a better time to drop on by at our dealership here in 543 West Maple Street Hartville, Ohio, proudly serving drivers from Uniontown, Alliance, Kent and Canton OH. We're very much looking forward to it.
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543 W. Maple Street

Hartville, OH

44632

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Showing 708 reviews

January 01, 2026

Excellent. For my next car, I will go there first They really care about their customers. More

by lisalincoln70
Recommend Dealer
Yes
Employees Worked With
Jonathan Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Mack
Jan 01, 2026 -

Spitzer Ford Hartville responded

Thanks for your feedback on your recent visit to Spitzer Ford Hartville. It's great to hear that we were able to assist you and that you had such a positive experience.

December 26, 2025

I left after antifreeze leak was repaired and it was not drove to Akron with steam blowing out of hood from antifreeze. Left message- no phone call. Zero - I had to initiate call and reschedule appointment- More

by TOM4GIVEN
Recommend Dealer
No
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Dec 29, 2025 -

Spitzer Ford Hartville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen .Please reach out to mgeitgey@spitzer.com Thank you

December 22, 2025

Service department was fine. They gave me a fair price to repair. The dealership on the other hand was a different story. They offered me less than 1/2 for my trade than the oth More

by BOONE2HUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2025 -

Spitzer Ford Hartville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 21, 2025

I had my car brought up to fix and repair my driver side window Wish I had my car washed when it was up there More

by hwhitted
Recommend Dealer
Yes
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Dec 28, 2025 -

Spitzer Ford Hartville responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

December 20, 2025

Prompt, courteous, good communication. So far I am very pleased. I just had some warranty work done and I’m confident (although time will tell) that it was done correctly. More

by COURTNEY43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hillyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Mac
Dec 20, 2025 -

Spitzer Ford Hartville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 17, 2025

Everyone there was kind, especially Sierra. The waiting area was really nice, especially with the Thunderbird to look at. More

by Ccasto5150
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sierra Dieble
December 16, 2025

Always very helpful and friendly. Appointments conveniently available and on time. Minimum wait time or shuttle service More

by BLUE1064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Raderchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2025 -

Spitzer Ford Hartville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 16, 2025

I am very pleased and Happy with my experience with The Spitzer Team at Hartville. The folks there are very professional and considerate. They are very willing to talk to you about any and all questions y More

by Argbush100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Licursi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sabatine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Raderchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2025 -

Spitzer Ford Hartville responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Hartville!

December 15, 2025

Extraordinary service they really know how to treat their customers very much so thank you! More

by Grace of God
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2025 -

Spitzer Ford Hartville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Hartville to be a positive one. Please don't hesitate to reach out if you need anything else.

December 15, 2025

The folks at SPITZER Hartville as very friendly and professional. I am very Happy with SPITZER More

by Argbush100
Recommend Dealer
Yes
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Dec 16, 2025 -

Spitzer Ford Hartville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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