Spitzer Ford Hartville
Hartville, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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BJ was awesome to work with and got us in to a newer Bronco sport within our budget the same day we walked in the door with zero issues and didn’t try to upsell. Highly recommend working with him. Bronco sport within our budget the same day we walked in the door with zero issues and didn’t try to upsell. Highly recommend working with him. More
Brandon kept me informed all day. He even apologized for an issue that was beyond his control, the weather. He even apologized for an issue that was beyond his control, the weather. More
Truck had so many issues when I bought it. I will never recommend Spitzer to anyone I know. Sierra never gets back with you. Rear defogger is broken Running boards don't work properly Doo I will never recommend Spitzer to anyone I know. Sierra never gets back with you. Rear defogger is broken Running boards don't work properly Door locks don't work Steering column was bad Rotors bad IWE's bad I can go on...... You can keep the truck. It's at your dealership AGAIN in Hartville. Battery won't hold a charge. A brand new battery I had to buy. More
I took my vehicle in for an oil change and tire rotation. Brandon informed me that they couldn't do the tire rotation because my lug nuts were swelled. I've never heard of such a thing. He did say that the l Brandon informed me that they couldn't do the tire rotation because my lug nuts were swelled. I've never heard of such a thing. He did say that the lug nuts were under warranty. Brandon said that they had to get the lug nuts ordered and I could bring it in anytime. The price for the oil change approximately $95 was ridiculous. I typically take my vehicle to Klaben in Kent And work with Joe. Joe always takes care of me. And when my bill is due he always checks my forward cash and I typically apply that to it. Brandon didn't do any of that. His main concern was getting me out of there because it was the end of the day. I'll never go back there again. More
Scheduling, service and experience was great! It was fast, efficient and virtual inspection was an added information plus! It was fast, efficient and virtual inspection was an added information plus! More
The dealership was kind courteous. Everything was done very professionally and I will be returning for service on my new vehicle. I highly recommend them. Everything was done very professionally and I will be returning for service on my new vehicle. I highly recommend them. More
Need to communicate better about timelines and delays - frustrating to not get a vehicle back in service on time frustrating to not get a vehicle back in service on time More
Brandon was able to check into a TPS sensor for me and see if my warranty would cover it. He wa able to tell me when my warranty would be running out and that new brakes were needed. see if my warranty would cover it. He wa able to tell me when my warranty would be running out and that new brakes were needed. More
Friendly, trustworthy Fast, courteous, will go out of the way to show you are a valued customer. way to show you are a valued customer. More
Easy to work with I can't think of 11 more words everybody was really nice everybody was really nice More




