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Spitzer Ford Hartville

Hartville, OH

4.8
608 Reviews

543 W. Maple Street

Hartville, OH

44632

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Showing 608 reviews

February 19, 2024

I am a new Spitzer customer, I’ve always had Ford and I was in need of a new truck. I I have been looking for several months online within a certain radius around my home. I found two trucks that I liked o More

by rlynn1808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Koval,Rich in finance. , Brandon Nagy
Feb 20, 2024 -

Spitzer Ford Hartville responded

Thank you so much or your wonderful review! We greatly appreciate the opportunity to work with you, and proud to know that Zach and the team could provide you with 5-star service. It is our pleasure to assist you in any way possible. We warmly congratulate you both on your new purchases!

February 17, 2024

JOHNATHON WHITE and his leadership team of Brandon and Doug provided terrific customer service throughout the sales process. Johnathon even made accommodations for me on his day off. From the time I wal More

by jksportbiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnathon White
Feb 20, 2024 -

Spitzer Ford Hartville responded

Thank you so much for your wonderful review! We are so appreciative of the opportunity to work with you, and thrilled that Johnathon, Brandon, and Doug took great care of you. Congratulations on your new vehicle! Please do not hesitate to let us know if there is ever anything more that we may help you with.

February 15, 2024

Doug's sales team provided excellent service throughout the buying experience. They communicated very well, and processed the paperwork very efficiently. More

by Satisfied Customer
Recommend Dealer
Yes
Employees Worked With
Doug Drake
Feb 16, 2024 -

Spitzer Ford Hartville responded

Thank you for your positive review! We are glad that Doug and the team provided you with quality and efficient service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

February 13, 2024

SIERRA DIEBLE was professional and friendly. She helped make my service appointment quick and easy. More

by bgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
Feb 13, 2024 -

Spitzer Ford Hartville responded

Thank you for choosing our dealership and taking the time to leave Sierra this great review! We look forward to continue serving your automotive needs for years to come. Safe travels!

February 13, 2024

Dylan Yavorsky went above and beyond to make things right. He made sure the service was done correctly and was able to update a TSB for the HUD even though the car was not in for that. More

by mjpaulus
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Geitgey
Feb 14, 2024 -

Spitzer Ford Hartville responded

It's great to know how Dylan went above and beyond on your recent visit! We look forward to seeing you again. Take care.

February 06, 2024

I get my service done here all the time and my advisor Sierra Dieble was very nice and informative. I will be back. More

by Richie5162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Diebel-Service
Feb 08, 2024 -

Spitzer Ford Hartville responded

We are so glad that Sierra could be of assistance to you, and greatly appreciate you taking the time to leave this positive review! We hope for an opportunity to work with you again in the future. Take care!

February 05, 2024

After 1 year and 8,000 miles later, my oil pan and valve covers leaking. Needs new brakes and rotors all around. Spare under truck bed is not even the same as what’s on the truck. Horrible experience this t More

by Shane Skaggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sierra Dieble
January 29, 2024

Everyone was very helpful and went above and beyond my expectations. I can’t thank them Enough. More

by robertgilbert12365
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach koval and rich Ruby
Jan 30, 2024 -

Spitzer Ford Hartville responded

Thank you so much for your positive feedback, Robert! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Safe travels until we meet again!

January 20, 2024

They were very professional. Welcomed me when I arrived, explained what was going to be done. Took me to waiting room, later came and checked on me. Took me to my car when fin More

by Hopeyavorsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
Jan 22, 2024 -

Spitzer Ford Hartville responded

Thank you for sharing your positive experience with us. Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know!

January 18, 2024

Great experience looking for a car that had what I wanted. Salesman was very knowledgeable. Very pleased with the whole buying process. More

by Nerrad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Koval, Doug
Jan 18, 2024 -

Spitzer Ford Hartville responded

Thank you for this wonderful review! We are honored to hear of your kind words and to know how confident you are in our efforts. Congrats on the new ride! Please do not hesitate to let us know how the team may be of further service to you.