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Spitzer Ford Hartville

Hartville, OH

4.7
683 Reviews
At Spitzer Ford Hartville we pride ourselves in offering a variety of services at affordable prices and in an hassle-free atmosphere. Whether you're looking for a brand new Escape, F-150, Focus, Fusion, or one of our certified or pre-owned used vehicles, we can help find the perfect match for your budget needs. Our service department is always ready to help with any routine maintenance or larger repairs when needed and if you're more of the D.I.Y. type, our parts department can get you exactly what you need. The service never stops once you visit us here at Spitzer Ford. There's never been a better time to drop on by at our dealership here in 543 West Maple Street Hartville, Ohio, proudly serving drivers from Uniontown, Alliance, Kent and Canton OH. We're very much looking forward to it.
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543 W. Maple Street

Hartville, OH

44632

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Showing 683 reviews

October 13, 2025

They sell you stuff you don't need and don't tell you that it costs you on your monthly payment! Not happy with my experience. More

by rmaxwell1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Sabatine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

Spitzer Ford Hartville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 12, 2025

Good experience was pretty fast I've been taking vehicle there never really ever had any company More

by DMYERS28
Recommend Dealer
Yes
Employees Worked With
Brandon Adorisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Adorisio
Oct 13, 2025 -

Spitzer Ford Hartville responded

Thanks for sharing about your experience with Spitzer Ford Hartville. We appreciate your business and hope to see you again soon!

October 12, 2025

2 the day after i got my car back and started it the same exact message came across my dashboard as the reason i took it in. And now my warranty is up so now i have to pay so thats a problem for me and it wa More

by Jillt689
Recommend Dealer
No
Employees Worked With
Brandon Adorisio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Adorisio
Oct 15, 2025 -

Spitzer Ford Hartville responded

Thank you for providing this feedback, Jill, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 11, 2025

Satisfied with service! Not thrilled with the 3% update for a credit card. Thanks team More

by muntzbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2025 -

Spitzer Ford Hartville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 11, 2025

Was a couple of issues but the dealership made it right. Definitely feel appreciated would recommend More

by Jon83
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Geitgey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2025 -

Spitzer Ford Hartville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 10, 2025

Kind and courteous and very knowledgeable on the parts that I needed got my car in on Saturday and a four-wheel alignment after I put the steering rack in More

by RICHARDC725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Adorisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2025 -

Spitzer Ford Hartville responded

Thank you for choosing Spitzer Ford Hartville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 07, 2025

They go out of their way to help the customer get vehicles taken care of. The mirror was backordered and they located one in Georgia and had it shipped so we could get it fixed asap. Spitzer had the More

by maheitzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Raderchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2025 -

Spitzer Ford Hartville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Hartville, we look forward to having you as a valued customer for many years to come!

October 05, 2025

Brandon bent over backwards to work out our repair! He was courteous and helpful! The dealership was great! More

by jtigyer
Recommend Dealer
Yes
Employees Worked With
Brandon Adorisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Adorisio
Oct 05, 2025 -

Spitzer Ford Hartville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Hartville!

October 04, 2025

The dealership is clean and well-organized. Sierra and the whole service department personnel are kind, helpful, and efficient. More

by carollavy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Spitzer Ford Hartville responded

Thank you for choosing Spitzer Ford Hartville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 03, 2025

Very professional and a pleasant to deal. Took several days to obtain keyless entry item. More

by SRMADDOCKS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Perry
3.0
This rating includes all reviews, with more weight given to recent reviews.