Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Spitzer Jeep RAM Brook Park
Brook Park, OH
1,049 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,049 reviews
April 04, 2026
I had a recall on my Jeep recently. I was in and out in a reasonable amount of time. Everyone was pleasant to work with. Ariel, my handler, was thorough and explained all the details o I was in and out in a reasonable amount of time. Everyone was pleasant to work with. Ariel, my handler, was thorough and explained all the details of the process well. He also showed patience handling all my questions and walking me through my service options. He was definitely appreciated. Overall, it was a great experience. More
by JNM
Verified CustomerEmployees Worked With
April 04, 2026
Had a issue with my new jeep gladiator they help me get the information needed to solve my issue but I should say I bought my new jeep from a different dealer and they new this and still helped me so I hav the information needed to solve my issue but I should say I bought my new jeep from a different dealer and they new this and still helped me so I have and will them with all my service needs More
by James
Employees Worked With
April 03, 2026
Prompt, good listeners and friendly I had a great experience and will return. For sure experience and will return. For sure More
by JAMIEKINGSTON44107
April 02, 2026
Was relatively quick service for what was being done. Scheduling was frustrating, I get told earliest appt is 11:30, my boss calls right after and gets told 8:00. In person, employees were friendly and h Scheduling was frustrating, I get told earliest appt is 11:30, my boss calls right after and gets told 8:00. In person, employees were friendly and helpful. Called a few days later and checked to make sure everything was working properly! If I'm able to be updated, an estimate for how much longer the work would take while I'm waiting on site and if the scheduling made more sense to me I would have given a 5 for excellent More
by Kylehuff7313
April 02, 2026
It was a great experience, checked in and everything was done promptly and professionally. Would highly recommend the service department to friends and's relatives done promptly and professionally. Would highly recommend the service department to friends and's relatives More
by bneid686
Employees Worked With
Service adviser was Denise, and the service director Paul Wilson
April 02, 2026
Easy experience overall and great staff. The entire process was headache free. Would definitely return again. The entire process was headache free. Would definitely return again. More
by NPASTA27
April 01, 2026
Everyone was very pleasant and professional. Answered all of my questions. The waiting room was very nice. Answered all of my questions. The waiting room was very nice. More
by cindystiller57
April 01, 2026
I have had over a hundred dealership experiences and all my good experiences only took place at this dealership. my good experiences only took place at this dealership. More
by JEROMEHAGAN
Employees Worked With
