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Spitzer Kia of Mansfield
Ontario, OH
57 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 57 reviews
March 02, 2024
This is a review on Linda Briggs in service. I think she's excellent in the representation of Spitzer Kia of Mansfield. Just got my oil changed and tires rotated on my 2024 Kia Soul GT Line. Lin I think she's excellent in the representation of Spitzer Kia of Mansfield. Just got my oil changed and tires rotated on my 2024 Kia Soul GT Line. Linda is a service advisor who listens to the customer on concerns and she does what the customer wants and needs. She goes out of her way to make sure the customer is happy and she has excellent customer service skills.. Keep up the good work Linda and look forward to seeing you again in helping me take care of my Kia Soul More
by ssmail8835
Employees Worked With
Linda Briggs
Helpful January 16, 2024
The Dealership/Service group is always ready and polite during my visit. No issues at all. I love the atmosphere and the quick work on the Kia. during my visit. No issues at all. I love the atmosphere and the quick work on the Kia. More
by bobmiracle2
Employees Worked With
Linda
January 03, 2024
Gwenyth Hall was very helpful and pleasant to interact with. She kept me updated when my car was being serviced and explained everything to me when needed. with. She kept me updated when my car was being serviced and explained everything to me when needed. More
by Hayley
Employees Worked With
Maria
July 07, 2023
Great experience shopping at Spitzer Kia in Mansfield, especially with Salesperson Ronald Stephan. I grew up watching the TV ads of Del Spitzer but never had the opportunity to buy there as I worked at an especially with Salesperson Ronald Stephan. I grew up watching the TV ads of Del Spitzer but never had the opportunity to buy there as I worked at another dealership for 35 years. Very pleased with the professionalism of the entire process and people and would wholeheartedly recommend Spitzer as THE place to get your next vehicle! More
by Mark H.
Employees Worked With
Ron Stephan
June 15, 2023
Service department diagnosed and replaced my brake caliper on my Kia. As I went to change the brakes all the way around this weekend, I learn that the caliper never worked at all, the brake pads were caliper on my Kia. As I went to change the brakes all the way around this weekend, I learn that the caliper never worked at all, the brake pads were brand new. Called and asked the service manager if we could work out something for the cost of service to install another (the caliper is likely under a parts warranty) and he has no interest in doing what is right to stand behind the work of his mechanics. If you have a Kia, I recommend calling Jacob at the service dept. at Sandusky's Kia dealer if you want to use a dealer and I'd avoid this service department. How scary that no one ensured the caliper worked after it was installed and that they don't value their customers enough to take a loss on a re-install because the first one wasn't done correctly. Every interaction is a chance to represent your business and the Spitzer dealer failed on this one. More
by dlgst18
Employees Worked With
Manager, Mike Gremmer
May 17, 2023
Gwenyth Hall was pleasant to deal with on my recent service visit. Customer driven and a true people person. Made sure all my needs were met and my next visit was scheduled. Good job all around! service visit. Customer driven and a true people person. Made sure all my needs were met and my next visit was scheduled. Good job all around! More
by Shepdawg
Employees Worked With
None
April 05, 2023
We were searching all over the country to find the right 3/4 ton truck to fit our needs. We came across spitzer kia mansfield and they had the right truck for the right price. Kelly was our sales woman an 3/4 ton truck to fit our needs. We came across spitzer kia mansfield and they had the right truck for the right price. Kelly was our sales woman and she did an amazing job helping us out with our out of state purchase. We have had our truck for a little over a week and I have put over a thousand miles on it and nothing has changed with the vehicle from the day we purchased it. They truly do sell great used vehicles here and I would recommend them to anyone looking for a nice used vehicle. Thank you again Spitzer and Kelly for an awesome truck and an amazing experience. More
by TimTurner
Employees Worked With
Kelly
