Spitzer Kia of Mansfield

Matt Cline was honest and a great sales person to work with. He knew what I needed and made sure I left happy. with. He knew what I needed and made sure I left happy. More

Can never say enough about any of it! It's all great across the board! The dealership feels so comfortable in every way that you feel as you're visiting long known friends/family! It's all great across the board! The dealership feels so comfortable in every way that you feel as you're visiting long known friends/family! More

I really don't have anything to complain about every time I visit you know it feels like I'm visiting a family member you get treated with respect I visit you know it feels like I'm visiting a family member you get treated with respect More

Desirae was very welcoming and polite! I was able to watch my car being serviced from the window in the waiting area. Your service technician was very efficient and did everything I hoped I was able to watch my car being serviced from the window in the waiting area. Your service technician was very efficient and did everything I hoped he would do! Thanks More

As far as the oil change, that was spot on. No complaints there. The service advisor Dan Varga was very friendly and professional. My complaint is on the dealer recommended services of fuel in No complaints there. The service advisor Dan Varga was very friendly and professional. My complaint is on the dealer recommended services of fuel induction for $219.95 and differential/transfer case for $249.95. My car starts well, runs smoothly and the check engine light is not on. Also, in Nov. 2012 Kia issued service bulletin 058 for fuel induction cleaning/ flushing. It stated that this is not a recommended or required maintenance procedure. For the differential/transfer case, they recommend that they be inspected every 37,500 miles or 48 months, and that the oil be changed anytime that they have been submerged under water which they have not. I was also given a price of $898.06 for Kumho tires that was for buy 3 and get the 4th for $1. After doing some shopping around, I got 4 Goodyear Assurance Maxlife tires for $124 cheaper than the Kumho tires and $282 than your Goodyear tires. I have no ill feelings for Dan, as he was just following the policies set forth by your service department. I'm wondering though, do you give your dealer recommended services sheet to all service customers, or just women? More

I was estimated and hour and a half. Returned at the hour and a half mark to pick up my car. When I returned the car was also finished and pulled back around to pay and leave. I then wai Returned at the hour and a half mark to pick up my car. When I returned the car was also finished and pulled back around to pay and leave. I then waited an additional 40 minutes to check out. Upon checking out y'all had difficulty finding my prepaid services I signed up for so that took additional time to find that in the system and sort out my bill to pay and leave. More

Excellent company. The service department is great. Bring your car in and a promise it you’ll have it the next day you have it the next day great service. The service department is great. Bring your car in and a promise it you’ll have it the next day you have it the next day great service. More

Quick service clean Staff was friendly they got right in service was done in a timely maner service was done in a timely maner More

Needs better tech's to figure out your issues with your vehicle! And Service Advisor needs to be more on hand! vehicle! And Service Advisor needs to be more on hand! More

Knowledgable and very customer friendly Glad you now have him as your employee because he does a good j0b at what he does him as your employee because he does a good j0b at what he does More