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Spitzer Toyota Monroeville
Monroeville, PA
978 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 978 reviews
January 03, 2012
I purchased a used camry from spitzer and was treated with the same professionalism as if it was a new vehichle, from salesman . When a problem did arise it was taken care of as soon as it could by the s with the same professionalism as if it was a new vehichle, from salesman . When a problem did arise it was taken care of as soon as it could by the service department. I have personally recomended the dealership to my neigbor who purchased a yaris and my brother just purchased a Prius. In the future when ready to make a purchase i will return to this dealership. BJC More
by avon79
Employees Worked With
Salesman -service manager- parts department, Robert Killmeyer
Helpful January 03, 2012
Went in to trade my 065 Rav for a new one. they gave me a terrible trade in value and nothing off the new Rav. I went to Honda and got the crv for 500 under invice and 4<000.00 mor for my trade in. Terrib terrible trade in value and nothing off the new Rav. I went to Honda and got the crv for 500 under invice and 4<000.00 mor for my trade in. Terrible way to treat a loyal cusomer. Never get a recommendation from me. Love my Honda!!! More
by jaybird836
Employees Worked With
Used car manager
January 03, 2012
Customer service is excellent if you call them. It's hit or miss emailing. Quality of work is just fine but my car came back unwashed. They're very friendly. My service was free aside from the state emis or miss emailing. Quality of work is just fine but my car came back unwashed. They're very friendly. My service was free aside from the state emissions. Price of the vehicle was good. I wouldn't consider buying a Toyota anywhere else after dealing with some other local dealerships. More
by jgraves
Employees Worked With
Jamie Benson, Jamie Benson
January 03, 2012
I have found Wes to be honest and sincere. He has helped my children with their first purchases of a used Toyota Corolla and a lease on a new Toyota Corolla. my children with their first purchases of a used Toyota Corolla and a lease on a new Toyota Corolla. More
by ccserv
Employees Worked With
Wes
January 03, 2012
I have been very pleased with Spitzer Toyota. My experience began with my purchase of an Avalon with Pat Laughlin as the salesman. Pat was very attentive to my specific needs and was able to ident experience began with my purchase of an Avalon with Pat Laughlin as the salesman. Pat was very attentive to my specific needs and was able to identify an excellent vehicle that matched these needs. Pat was extremely knowledgable of the Toyota vehicles and was extremely professional in completing the purchase in an an efficient and timely fashion. I would highly recommend Pat Laughlin and Spitzer when a friend is interested in purchasing a car. More
by oldsteeler
Employees Worked With
Pat Laughlin, Pat Laughlin
January 03, 2012
I found my car online on the cars.com website and their description of the vehicle was very accurate and the price was fair. They said they couldn't do anything to change the price, but I guess that's how description of the vehicle was very accurate and the price was fair. They said they couldn't do anything to change the price, but I guess that's how it goes when you shop online. I would definitely recommend them to anyone shopping for a car. More
by febleo
Employees Worked With
Jamie Benson, Jamie Benson
January 03, 2012
I purchased a Sequoia in this dealership and the customer service I received was completely above and beyond. I have been to the service department several times with other vehicles I own and company cars a service I received was completely above and beyond. I have been to the service department several times with other vehicles I own and company cars and found them to be very professionaland friendly. I always receive my vehicles back in a timely fashion as promised. This department is ran in a very professional and curtious manner. I would highly recommend this dealership to my family and friends. The dealership is always clean and attractive to visit. Mr. Killmeyer, Nestor and Dubyak are all top notch representatives and you should be proud to have them employed by you. Mr. Killmeyer tried to always say hello to his customers when he is not too busy. More
by Ann Larkin
Employees Worked With
Robert Killmeyer, Josh Nestor and Wes Dubyak
January 03, 2012
Buying as a single, senior female was a bit scarey. At Spitzer I was made to feel very comfortable and Matt really went out of his way to find the exact car I wanted and color I loved.I did not feel I wa Spitzer I was made to feel very comfortable and Matt really went out of his way to find the exact car I wanted and color I loved.I did not feel I was talked down to or patronized in any way. That's one of the things I was worried about. Service has been efficient, professional and never outrageously long. When I had an accident with my car the employee who answered the phone helped me so much and saved me extra towing due to her efficiency. The staff is friendly and competent and I most always have a smile on my face when I leave (not because I had to pay for repairs) but because Spitzer makes it as painless as possible and it's a nice place to do business. and that is why I can't say enough about Spitzer. And I do really like my Toyota Venza. :) Patricia Benedict More
by charbob
Employees Worked With
Matt D. and lots of service people
January 02, 2012
Jamie was a great salesperson. He did not pressure you into buying just gave us the facts and left it up to us to ponder and decide if we wanted to buy. Naturally we bought off of him. Wish all salespeo into buying just gave us the facts and left it up to us to ponder and decide if we wanted to buy. Naturally we bought off of him. Wish all salespeople were like him. More
by nuney
Employees Worked With
Jamie Benson, Jamie Benson
January 02, 2012
I went to the dealership wanting to look for a used vehicle and get out of my old one. All of the folks that I dealt with were very nice and friendly. They showed me everything that I needed to know ab vehicle and get out of my old one. All of the folks that I dealt with were very nice and friendly. They showed me everything that I needed to know about the used Rav4 and explained the process I was going to go through to take care of all of my questions and concerns. I was very pleased with the help that I received in getting out of my old vehicle and into my new one. I will definately refer this dealership and the employees that I dealt with. More
by aysha1234
Employees Worked With
Kelly Irons, Jamie, and Mike T, Jamie Benson, Kelly Irons
