Last week we encountered our worst car dealership experience at Spradley Barr in Fort Collins, starting out we made an offer for the 1994 Ford truck we were buying, John Mendoza and Bobby Spaddy were helping us, we came to the dealership and the price was full price on the paperwork, we said we made an offer $300.00 less and John said "No" you misunderstood, that was the beginning of a bad experience, we had to put $1000.00 down on our credit card to be able to take it to our mechanic, Bobbi said they go through the vehicles with a fine tooth comb, Not So!!!!! We were jacked round on the financing, I told them I wanted my own bank and John said okay, we got there and they were shopping credit unions, we sat there for 3 hours while everybody ran around. After the mechanic checked it out It had major issues to the tune of almost $3,000. We were able to back out but now we are fighting them for our $1,000.00 back to no avail. John and now Doug Delano will not return any phone calls. To back track, when the orginal price was , as they say misunderstood, they said to make up the difference they would give 2 years of oil changes , that seemed reasonable until we found out everyone gets that deal. This dealership is not good, stay away. On the good side for us we found a truck at Mercedes Benz of Loveland, we were treated with the utmost respect and I would highly recommend them. , The Finance went through without any games and we left very satisfied customers.Just called Doug again and there was no answer.
I Recommend This Dealer:
John Mendoza and Bobby Spaddy, Scott Thomason
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