My husband and I purchased a nearly $70,000 truck form Spradley Barr, a 2015 F-350. Within a couple thousand miles it developed a very serious and violent shuddering, best described as a flat tire feeling at about 60 MPH, along with this was a loud knocking coming from the engine. We brought it in and figured no big deal, they'll fix it. Over a MONTH later (in the mean time driving a $10,000 dodge dart rental piece of crap) they had made the appropriate repairs, except the problem still exists.
Spradley Barr has offered no assistance with trying to get Ford to help out with this issue, they recognize it as an issue but claim there is not a fix, so we can deal with it and hope for a fix in the future or trade it in.
Thus my reason for posting a review. They offered to trade me out of the truck, costing me close to $10,000 additional dollars for the same exact truck (but one that runs correctly). At that point it is only feasible that they would simply put this up for sale on their lot even with a known issue. They really pushed for this, claiming to want to make it right. $10,000 difference in trade and then pawning the problematic truck off on someone else is not making it right to either me or the next person.
Beware, although friendly, they are concerned only about their bottom dollar and will leave you hanging unless you are bringing money to the table.
I Recommend This Dealer:
Mark Newendyke, Anthony Jurgens, Joel Brown
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