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Spreen Acura

Riverside, CA

4.7
1,298 Reviews

8101 Auto Dr

Riverside, CA

92504

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1,298 Reviews of Spreen Acura

April 17, 2023

You should not have a surcharge for using credit cards. This is actually illegal in California. A large reputable vendor does not surcharge his clients to pay for their services. I understand if its a smok More

by PERIODOC9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garet Cunningham
Apr 18, 2023 -

Spreen Acura responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message at acurasnp@spreen.net with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Apr 18, 2023 -

PERIODOC9 responded

I gave you all the details. Mohamed Hassan 951-236-5791

April 17, 2023

The deal went smoothly. Everyone were very helpful and friendly. I was not haggled for a higher price. The deal that we discussed over the phone was honored, that was the be More

by RJIMENEZJR808
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Moody, Jerimiah Sander, Paolo Gonzalez, Michael Mudron
Apr 18, 2023 -

Spreen Acura responded

Thank you so much for choosing Spreen Acura! Congrats on your new purchase, and let us know if we can be of any more assistance!

April 16, 2023

My appointment was handled in a very timely and efficient manner. All service work and inspections were fully explained. More

by JADRAXLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Hildago, Garet Cunningham
Apr 16, 2023 -

Spreen Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 15, 2023

Efficient. I had talked with manager before I came in. They honored the discounts I learned I was entitled to and purchased the car I test drive. No games or ha More

by DELIASUAREZBELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rushing, Jerimiah Sander, Chris Foltz, Alex Rodriquez
Apr 16, 2023 -

Spreen Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

April 13, 2023

Alex was real helpful, we knew exactly what we wanted and he helped us have a great experience More

by JNBONILLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rodriquez, Angel Hildago, Garet Cunningham
Apr 14, 2023 -

Spreen Acura responded

Thank you for sharing about your experience with Alex! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 13, 2023

Fast and reliable service! Great customer service. Professional personal and complementary car wash was the cherry on top! More

by juliee.rodriguezz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Hildago
Apr 14, 2023 -

Spreen Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 13, 2023

The experience to purchase a new car was great! Alex was very helpful and accommodating! More

by JOJO_62628
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerimiah Sander, Alex Rodriquez
Apr 14, 2023 -

Spreen Acura responded

Thank you so much for your wonderful review! We are thrilled that Alex had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Spreen Acura!

April 12, 2023

Shout out to Dennys for amazing customer service. Definitely will be returning. God bless them More

by CHAGOLLALOUIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennys
Apr 13, 2023 -

Spreen Acura responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Spreen Acura!

April 10, 2023

Great check in and customer service, I was in and out in a short time. Great job. More

by TREAX71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Howard, Angel Hildago, Garet Cunningham
Apr 10, 2023 -

Spreen Acura responded

Thanks for sharing your experience with Spreen Acura. Garet, Angel, and our Robert appreciate your business and hope to see you again soon!

April 10, 2023

This place had amazing customer service. Super helpful and patient with all of our questions. More

by marisol0488
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mudron
Apr 10, 2023 -

Spreen Acura responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Spreen Acura, Marisol.

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