Springs Automotive Group - Platte Ave

Adam was wonderful. Took the time to thoroughly explain everything. Sometimes more than once. Not only did he answer all of my mother's questions but mine as well. Went Took the time to thoroughly explain everything. Sometimes more than once. Not only did he answer all of my mother's questions but mine as well. Went the extra mile to make sure we were BOTH satisfied. Honest, respectful and kind. Well done. More

I had nothing but a positive experience with this dealership! We were driving by and decided to stop and Adam worked with us to find the perfect car within our budget. Thanks so much! dealership! We were driving by and decided to stop and Adam worked with us to find the perfect car within our budget. Thanks so much! More

Bad experience with a truck they sold that had safety issues that could have injured me and my family. False advertised the truck as well with the wrong model. I would not recommend them. Example: rea issues that could have injured me and my family. False advertised the truck as well with the wrong model. I would not recommend them. Example: rear differential went out on the highway with my wife driving. Front end almost destroyed because of the bad alignment job they did. Emergency brake was zip tied to the frame. I could go on. Legally they are supposed to disclose vehicle defects. They failed to do that on over a dozen repairs that were needed any competent mechanic would have seen during their safety inspection. More

I really wanted a 2020 Murano I searched various dealerships. I was e impressed with the crew from springs automotive group. when I would call who ever would answer was very helpful and send me to dealerships. I was e impressed with the crew from springs automotive group. when I would call who ever would answer was very helpful and send me to the right place. Thank you Abby Bob Kyle Oscar etc.... I love my Nissan Murano thank you...! More

They are very friendly, very helpful, and very professional! They are very good worker! I want them to keep it up for their best job to help people what they needing as much as possible. Good job, professional! They are very good worker! I want them to keep it up for their best job to help people what they needing as much as possible. Good job, team! More

Adam was amazing and very low pressure. I felt comfortable and like there was real honest communication. I felt comfortable and like there was real honest communication. More

I had an appointment with Adam, or first meeting did not go well, it ended with me walking out after fifteen minutes mid conversation . However, we ended up going back as my wife found a car she liked an go well, it ended with me walking out after fifteen minutes mid conversation . However, we ended up going back as my wife found a car she liked and Adam was fantastic. He's definitely a sales guy; which annoyed me our first meeting hence my walking out, but he seems to genuinley care and he's willing to work with your budget. More

Awesome experience! They were zero pressure and very pleasant to deal with. Adam was amazing and very personable and professional! Prices were very competitive so not They were zero pressure and very pleasant to deal with. Adam was amazing and very personable and professional! Prices were very competitive so not a lot of haggling needed. Would use these guys again for next purchase - simple, smooth, and great buying experience. More

Needed to find a car quickly after hail totaled my car. Adam helped me look at multiple options without pressuring me to settle for anything. I ended up finding the one and Adam made the purchase easy and Adam helped me look at multiple options without pressuring me to settle for anything. I ended up finding the one and Adam made the purchase easy and painless. More

I chose Springs Automotive Group because the had the specific vehicle I wanted and their positive reviews. I purchased a used 2020 Mazda6 on July 22. The sale went well and I left pleased. Part of th specific vehicle I wanted and their positive reviews. I purchased a used 2020 Mazda6 on July 22. The sale went well and I left pleased. Part of the sales agreement was to repair the non-functioning blind spot monitor. I was assured the repair would take an hour of labor and “a couple days once the part arrived.” I’ve had now waited two weeks from the purchase date and still have no firm idea as to when I will be able to drive the car. The salesman has been apologetic, but not able to deliver on the agreed repair. I just kept getting told the car would be ready then pushed to another date. Yesterday I was informed that they do not know why the repair has not been successful, and they do not know when the car will to be ready. So far all I have weeks of apologies and no car while paying interest and insurance costs for a Car I do not have. My request to return the vehicle was flatly denied. Instead of my planned road trip this weekend, I’m home, researching my legal options. Update - After working with Oscar, we have resolved the issue and Springs Automotive Group has taken the vehicle back. I'm adjusting my rating from the original 2 stars to 4. I do feel that ultimately I was treated fairly. In retrospect, the Sales Team did what they could, however I do wish the Service Department had provide more accurate and timely information and service. I would buy her again but have learned that when purchasing a used vehicle, only buy "as is" if you are ready to dive it off the lot. I do appreciate the follow up and service since Oscar became involved. More