St Clair Auto Sales

If I could give St Clair Auto Sales a zero rating, I would. John Ash, the Internet Sales Manager, will waste your time by describing his vehicles as being in much better condition than they actually ar would. John Ash, the Internet Sales Manager, will waste your time by describing his vehicles as being in much better condition than they actually are. He described a heavily smoked in/fair condition car as being smoke-free/excellent condition. I had to make a 70 mile round trip journey to find out he was dishonest. I offered a $100 deposit to hold the smoke-free/excellent condition car he described over the phone. A few hours later I learned he wasted my time by fabricating the condition on a vehicle that I later learned had been bought at auction and had sat on his lot for over 1 1/2 years! Furthermore, he felt he deserved to keep the $100 deposit I had offered with good intent! I had to file a dispute with my bank to have the $100 deposit. John Ash couldn t supply my bank with paperwork showing he was entitled to keep my deposit...and that s because it was a good will gesture on my part. When I offered to make a deposit to hold the car he had described to me over the phone he could have been honest and said it had been on his lot for quite a while and the likelihood that it not being there when I arrived that evening was slim to none! More

The 1999 Ford Taurus SE was grossly over-priced for its condition. It falsly passed PA inspection, a condition of the sale. It has transmission problems a leak in radk and pinion steering, the oil was bl condition. It falsly passed PA inspection, a condition of the sale. It has transmission problems a leak in radk and pinion steering, the oil was black and the fluid levels had net been checked. A sensor was faulty and cost over $150 to repair. The repair quote for the steering is $450. The price for this car was $3100.SEE POST-SCRIPT BELOW!!!!!!!!! I continued to keep up the pressure on dealership about the poor condition of the '99 Taurus that I finally made a deal on another car using the Taurus as a trade-in. Multiple repairs were made on second car ( 2002 Chevy Malibu) [new catalytic converter,new rear drum brakes, new starter, new tie rod front left]. Very nice car, financing arranged by dealer. Chris Green, sales manager, was very helpful and anxious to please. I plan to reccomend this dealership and Mr. Green. I've learned that "The squeaky wheel gets the grease". I ended up financing approx. $3K but now have a very nice, reliable car. Carolyn J. Watt More