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St Cloud Toyota - Service Center

Waite Park, MN

4.5
2,991 Reviews

2,991 Reviews of St Cloud Toyota - Service Center

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August 16, 2024

We were very happy with our service at St Cloud Toyota. Rob Gable was able to get our vehicle in and kept us updated as it was getting serviced. More

by Schmitzelbonk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 12, 2024

All was great. Just a little difficult connecting on the phone. Service person was.very friendly and willing to go the extra step More

by CDSAWYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 10, 2024

Not good first was told needed new air filters cabin and both in the engine was told slight discoloration was told needed replacement with 5000 miles on the truck then while they were rotating, the tires sn More

by todd82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mo Ali
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Erlandson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our xx. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

August 09, 2024

Rob Gable is a great service advisor. He helped us get our RAV in when it worked for us and kept us posted on the issues and suggested repairs. More

by Schmitzelbonk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 07, 2024

Ben,Dan and crew were great! They got us back on the road in record time ! More

by rlrysavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Becker
Aug 08, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 04, 2024

xx. Cloud Toyota is a wonderful place to bring your vehicle. They are always accommodating to whatever your situation. I trust what they tell us and will keep bringing my vehicle there for service. More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 03, 2024

Rob Gable is a great service advisor. Used him before when I purchase my Tundra Capatone last year while in town. His Service Mgr Ben is great too. More

by Kevin S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Service Mgr five star
Aug 05, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 29, 2024

the service bays are lit well and clean, initial response upon arrival was fast and efficient. a video of the inspection was sent to my phone, a new experience for me showed a picture of the cab filter and o More

by rudenick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 23, 2024

I was disappointed with today’s service. I had an appointment at 10am. I got there before my appointment time. I was there until noon for a tire rotation…I think I’ll go somewhere else next More

by HEATHERBEUTZ07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Erlandson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our xx. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We apologize for the long wait. If there's anything else we can do for you, please call our service manager, Lori Heinz, at 320-253-2581.

July 22, 2024

Sharmeta is very pleasant and kept communication open. Everything was done in a timely manner More

by SHARMETAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

St Cloud Toyota responded

Thank you for the great review! Our xx. Cloud Toyota team believes in developing relationships that make a positive difference in our customers’ lives.