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St Cloud Toyota - Service Center

Waite Park, MN

4.5
2,961 Reviews

2,961 Reviews of St Cloud Toyota - Service Center

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May 10, 2017

My experience was very good, professionally handled. Ben was extremely helpful, explained well, and was very professional. I would recommend service here to family and friends! I appreciated the courte More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
May 04, 2017

Caring staff Trent and Matt made sure that my car got the service my car needed plus had some of the protective coating redone to insure it was smooth and would ke More

by Happy with service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent, Matt
April 29, 2017

Had 2 new keys cut and programmed for my camry. My 9:00 appointment was honored, and they were VERY busy after the weekend. Lobby was pretty full, plus a customer was just towed in who had a child,a More

by dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne,(ordered keys) Trentyn Braun, Matthew Klitzke
April 28, 2017

Routine Maintenance I have been going to this dealership for years to perform maintenance on my RAV4 and they have been wonderful! The employees are super friendly and e More

by Jackie Blake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Olsen
April 21, 2017

Tires and full detail Very friendly. Prices as quoted. Exceptional detailing work. My car looks and smells brand new. I am very happy with all areas of this dealership. More

by BobS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent
April 21, 2017

Oil Change and Tire Rotation Always fast, friendly and professional. I trust the quality of the work that they do and their advice for maintaining my vehicle. I consider the servi More

by jborg65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Pope
April 20, 2017

5000K Service When I arrived I was quickly greeted by a service manager and quickly checked in. The service was done quickly and questions I had were fully answered More

by galoot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trentyn Braun
April 14, 2017

Service with Smile At St. Cloud Toyota, I received the best service. My service advisor, Trent Braun, greeted me with a smile at 7:15 a.m., he was very organized and qu More

by Sunfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Braun
April 06, 2017

Tire rotation went as planned Got an appointment when I needed it and got in and out as promised ,work was explained and future service was noted. Also told of coming promotions. More

by Author
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent
March 10, 2014

I bought my car new in 2006 and have had it serviced at this dealership and had no problems. The most recent service was last week and it was the same as every time. A couple of days later I went with a More

by brask
Friendliness
Recommend Dealer
No
Employees Worked With
I don't remember
Apr 03, 2014 -

St Cloud Toyota responded

Brask, My name is Kelsey Stommes and I work in Customer Relations here at St. Cloud Toyota and Scion. Thank you for bringing this issue to our attention. Over the past few weeks, our Service Department has taken on multiple new employees. We are working hard at training them to perform their tasks up to our standards. Some of the new employees brought over better ways of performing their tasks that we are working into our system. We apologize that you feel you were treated differently than your friend, and ask that you contact us to discuss the situation further. You can reach either myself or our General Manager, Tom Findley, at 320-253-2581. Thank you again.

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