I am most disappointed and dissatisfied with my experience here. I feel as if i have been taken for a ride... scammed even. I initially contacted this dealership to purchase a used 2004 Saturn Ion . I agreed to come check out the car in a day or so. When I got there I saw the car, gave it a look over and went inside to get the keys to further inspect. I was escorted to the car warmed up and running. It looked and sounded alright and after a quick test drive i proceeded with the paperwork. As Im signing the documents i was advised that they have to charge me a mandatory dealer conveyance fee of $379. I was noticeably bothered as i could not get an explanation what that was for.The next thing i thought was odd was a pretty aggressive pitch to have them register the car as well as being asked several times how soon i could return the dealer plate as they couldnt provide me with a temp plate. At that point I thought I'd rather register the car myself.I asked earlier if i can mail the plate back was advised yes but i guess it changed after i paid them for the car..I sign a "Temporary loan of motor vehicle" form... I inquired about that and received yet another sketchy answer. . Anyway It was late, cold and I was ready to leave, just to be told that the title wont be available until the am.Went back to a hotel near by again got in the cat started and ready for me to go.... The following morning i started the car and notice that Traction control light off popped on the screen and then went away. Well it does that every time i start the car. I also noticed the car was getting a bit louder upon arrival at Kia i Mentioned these concerns and it was quickly pushed aside and was told about the weather and how this car was the only one to didnt give them problems the other day... Needless to say I left with the title and headed home. That evening i decided to go get it washed since it was dirty I started the car and now it sounds like a speedboat vibrating and all. I immediately called the dealership, and was told to bring the car in the following morning. When I arrived I was then told they wouldn't be able to look at the car that day. I insisted i wouldn't leave otherwise. I was asked why am i there and who told me to bring the car inn....After a little wait i hear the car start and 4 minutes i am advised that the exhaust is shot and there not willing to do anything about it and it will cost me nearly $600 to fix it. This was insane,all of this in 24hrs after leaving with the title. I stooped at a mechanics shop down the road and had the car looked at since i was afraid to drive and inhale the fumes on my way back home. The mechanic told me that there is no way that the dealership didn't know about this they have had to know what was wrong with it.....Its amazing that i got multiple emails from the kia manager prior to this incident but when i emailed him about the issue i have not had any reply !!! Looking at the previous comments about Stamford kia this isn't the first time something like this has happened....I feel like the bud of a God awful Joke and wouldn't recommend this place to an enemy.I will be contacting the BBB
I Recommend This Dealer:
Mario/Ernesto Dont know the name of service person
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