My Review Of Stamford Kia:
Each member of my family is a Kia owner & has had experience with different Kia dealers in the tri-state area. Sadly, at each of these dealerships, they have been disappointed in the customer service, quality of work & charges. THEN we had the fortunate opportunity to meet John & his service team in Stamford, where our experiences have been truly exceptional. The most important compliment I can extend is the high level of trust my family & I have in the Stamford workmen & their workmanship. My father had his Optima serviced in Kia of Smithtown, New York. They charged my father for work they "thought" would correct the presented problem, but the symptom persisted ... the problem was NOT repaired! We brought the car in to Stamford to see if we might have better luck there. It's true the presented problem was not easy to diagnose, but the Stamford team was determined to find the source & fix it. It seemed everyone was personally vested in a mission to figure out the answer to the mystery. I was More than impressed with their concern. The Stamford team indeed repaired the problem, the charges were covered by warrantee & we've been back to Stamford for service ever since...even from Long Island. I trust the Stamford team's knowledge & I believe they are honest. If integrity & car smarts are what you seek, search no further. If you have a Kia needing service, even if it means going out of your way to Stamford, it will be worth the gas to get there. If you don't have a Kia, consider stopping by their showroom, where Ernesto in the Sales office is equally helpful & professional. Based on the negative customer service at other Kia dealers, my family might have lost enthusiasm for the Kia name brand, but the great people in Stamford Kia will keep our family loyal Kia owners. Many thanks for everything.
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