Star Motor Cars

Carlos Garza is my go to service advisor and has been for a long time.. He is extremely helpful, knowledgeable, and easy to reach. The work performed by Star Motors mechanics has always been tough notch. a long time.. He is extremely helpful, knowledgeable, and easy to reach. The work performed by Star Motors mechanics has always been tough notch. I am a very satisfied customer. More

Had to replace a headlight because it was damaged. I couldn't get a loaner because they have cut their loaner fleet in half. Additionally, the light cost $3,980 which is astronomical in my opinion. Th I couldn't get a loaner because they have cut their loaner fleet in half. Additionally, the light cost $3,980 which is astronomical in my opinion. They were courteous and expeditious with the servicing. That's a plus. I will have to think very hard when I purchase my next vehicle. Not sure I'll be able to do the Mercedes anymore because of the inconvenience with loaners and the CRAZY expensive parts. More

Teresa Smart is always on top Of things. Best service rep in the city of Houston. Best service rep in the city of Houston. More

Serviced quickly and efficiently. Customer service was professional and courteous. I will definitely be back again for the next service. Customer service was professional and courteous. I will definitely be back again for the next service. More

I get treated with respect; very rarely does this happen as a black woman. Mr Mike is so humble as a black woman. Mr Mike is so humble More

I THINK star MOTOR cars is the best dealership because the personnel never changes and they are fabulous1 i deal with CARLOS AND i don't think anyone else could ever replace HIM!!! the personnel never changes and they are fabulous1 i deal with CARLOS AND i don't think anyone else could ever replace HIM!!! More

Probably the best car dealership experience I have had to date. Hassle free, quick, and most importantly genuine. Also, the financing process literally took just minutes to complete. Both Justin and Chad date. Hassle free, quick, and most importantly genuine. Also, the financing process literally took just minutes to complete. Both Justin and Chad were very professional and I would highly recommend this dealership to anyone. More

The Tyler, Texas store, refuses to do warranty on it so star motors Houston Tx sent us a vehicle and is working on our warranty items. They are so nice to come this far where we live. star motors Houston Tx sent us a vehicle and is working on our warranty items. They are so nice to come this far where we live. More

I have been using Carlos Garza as my service advisor for almost 20 years. He is always helpful and ready to help out. Car is always ready when expected. almost 20 years. He is always helpful and ready to help out. Car is always ready when expected. More

I can count on Teresa Smart to do what she says she will do when servicing my car -and on time! Her memory is encyclopedic and her car knowledge is amazing. She is always ready for a quick “drive through do when servicing my car -and on time! Her memory is encyclopedic and her car knowledge is amazing. She is always ready for a quick “drive through” or fast reply to any question. Plus -she smiles!! More