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Star Motor Cars - Service Center

Houston, TX

4.8
224 Reviews

224 Reviews of Star Motor Cars - Service Center

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June 09, 2024

Star Motorcars is the best dealership in Houston! I highly recommend to anyone buying a Mercedes Benz! More

by preed8291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Smart
June 07, 2024

Star Service is great. Carlos Garza takes good care of us whether the repair is warranty or not. We now have two MB’s and our decision to purchase a second one was impact More

by billrecords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Garza Service and whoever the friendly cashier lady is
June 04, 2024

Every time excellent service. Teresa is just the very best Service Rep one could hope for! More

by PETER74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
May 31, 2024

Teresa in service is always a great help and responds to my messages in a timely manner More

by TRICIA.OLIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa
May 31, 2024

Teresa is awesome. Always helpful in getting my issues fixed and a great person. Always a good experience considering how much i spend! More

by FREEDOM129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
May 31, 2024

Carlos at Star Motorcars and the service team there take good care of us. We recently bought a 2nd MB at Star. If we ever buy a MB again it will be from Star. Quick appointments, updates on status from More

by billrecords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza in Service
May 31, 2024

Teresa Smart is the best service rep one could hope for. She has taken care of us for years and the service has always been second to none! More

by PETER74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
May 30, 2024

Service people were prompt and courteous. My only complaint is the bill seemed high for an oil, brake fluid change and miscellaneous. More

by curtismjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
May 30, 2024

I have always had great service at Star Motor Cars. Theresa Smart is wonderful to work with. More

by layneigha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Smart
May 27, 2024

The AC is still not fixed after three trips to dealer. Scheduled to return it again next week More

by jeremiah_wheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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