Star Motor Sales

I purchased a 2019 Subaru Ascent in Dec 2023 from Alex and Mike. I live in Michigan and was purchasing out of state. Alex went above and beyond helping me with my financing from my credit union. He even c and Mike. I live in Michigan and was purchasing out of state. Alex went above and beyond helping me with my financing from my credit union. He even called me at 10:00pm at night to do a 3-way call with my credit union to make sure everything was ready to go for when I made the trip from Michigan to purchase. I traded in a 2019 Dodge Journey and they gave me a good value on my trade. Mike had all paperwork ready to go. I was in and out of the dealership in less than one hour! It was all smooth and no issues at all. I texted Alex with all my questions during the process and he was very attentive. I would recommend Star Motor Sales to anyone! Thank you for making the largest purchase of my life easy! More

I had the good fortune of working with Alex, to make my purchase. Professional and responsive. Answered all questions quickly. Made the purchase painless. To complicate things, I live in Northern Calif purchase. Professional and responsive. Answered all questions quickly. Made the purchase painless. To complicate things, I live in Northern California. Alex shipped the car to my driveway. Very smooth transaction! Thank you Alex! Love the car! Job well done! Highly recommend…… More

Fair negotiations? No. Fair trade in values? No. Normal dealer experience with long waits and a lot of back and forth making you want to just leave and go home? Yes abs No. Fair trade in values? No. Normal dealer experience with long waits and a lot of back and forth making you want to just leave and go home? Yes absolutely. Would not recommend. More

Easy process from start to finish. Dan was super helpful showing us the car and explaining the details. Mike was phenomenal in finding a great lender that made the deal happen. Will Dan was super helpful showing us the car and explaining the details. Mike was phenomenal in finding a great lender that made the deal happen. Will highly recommend Star Motor Sales in Downers Grove! More

After looking for a car for several months, I was very pleased with Alex's responsiveness and his thorough attention to details. I was treated with respect and professionalism. The entire process was pa pleased with Alex's responsiveness and his thorough attention to details. I was treated with respect and professionalism. The entire process was painless and brief as we communicated well on both ends, the requirements for a seamless sale. My favorite part of the transaction was signing papers with Mike. He was very cordial, professional and very precise. It was clear that he was very customer service oriented and that his customers are always first. It was refreshing that both sides in this sale seemed satisfied with the end result. More

This place is a joke. First I paid $1000 for phony fees, then have the car at a dealer twice in two weeks, now I find out I do not have all the keys and someone else has a First I paid $1000 for phony fees, then have the car at a dealer twice in two weeks, now I find out I do not have all the keys and someone else has an Admin key which controls numerous features of the car. Cost about $300 to get a new one. BUYER BEWARE!!!!!! More

Bought X5 from Star in 2019. Thinking about selling it. Potential buyer ran a CarFax to find out the car has an accident on file and that caused the car's value to drop conside Thinking about selling it. Potential buyer ran a CarFax to find out the car has an accident on file and that caused the car's value to drop considerably. I was told it had a clean carfax. Had I known it was in a wreck, I WOULD NOT HAVE BOUGHT IT! More

Alex was very humble and Knowledgeable about the car I wanted. very professional I would recommend this dealer ship to a friend or anyone else. wanted. very professional I would recommend this dealer ship to a friend or anyone else. More

Smooth and quick transaction. Alex is a great sales rep. He went out of his way to provide all information I requested. They worked with me on my trade. He went out of his way to provide all information I requested. They worked with me on my trade. More

Overall had a great experience here. Gave me very fair trade in value on my car. Great inventory. No pressure at all. Very friendly people. highly recommend trade in value on my car. Great inventory. No pressure at all. Very friendly people. highly recommend More