Reason for Visit: Sales
I recommend this dealer: No
My Review of Star Nissan:
THEY PROMISED ME FOR A PRICE OVER THE PHONE OF A CAR AT A CERTAIN PRICE THEREFORE I BROUGH MY FRIEND THERE TO PURCHASE A VEHICLE. WHEN WE MET, WE SIGNED THE PAPER AND PUT DOWN THE DEPOSIT. WHEN IT COMES TO THE APR, THEY FIRST JACKED IT UP TO 9.75% AND WHEN ASKED IF HE CAN DO BETTER. HE GAVE ME A 7.75 APR BUT MUST COME WITH $6500 OF WARRTY SERVICE. WHEN I ASKED TO TAKE THE WARRANTY OFF, HE SAID HE COULDN'T AND ITS PART OF THE CONTRACT. WHEN I REFUSED TO SIGN FOR THE CONTRACT, THEY THREATEN ME THAT I CANNOT GET MY DEPOSIT BACK (WORTH OF 11,000). I WAS VERY VERY UPSET BUT THEY DID NOT CARE BUT TO FORCE ME TO TAKE THE CONTRACT BY LOWERING THE APR AGAIN TO 5.74% WITH $6500 OF WARRANTY SERVICE. THEY SAID THE CAR TITLE WAS REGISTED UNDER OUR NAME, AND IT IS OUR FAULT THAT WE ARE NOT HAPPY WITH THE CONTRACT. I NEVER FELT SO THREATEN AND UNAPPRECIATED BY A DEALERSHIP. THE SALE PRICE OF THE CAR WAS $30,400. AT THE END IT CAME OUT TO $48,000. WHEN I ASKED FOR A MANAGER THEY TOLD ME THE MANAGER WAS NOT THERE. WHEN WE ASKED TO COME BACK THE NEXT DAY, THEY SAID NO. AND THEY ALSO BELITTLING ME WHEN I TOLD MY FRIEND NOT TO GET THE CAR. THEY TOLD ME,"ITS NONE OF MY BUSINESS, I AM NOT THE ONE PURSHACING THE CAR, AND I AM RUIN EVERYTHING. I DON'T KNOW WHAT AM I TALKING ABOUT AND ASKED ME HOW MANY CAR HAD I PURCHASE BEFORE IN MY LIFE. " I WAS SO ANGRY I HAD AN OUT BURST WITH THEM. TRUST ME, DONT GO TO THIS DEALERSHIP. THEY ARE NOTHING BUT LIARS, THEY GIVE U A QUOTE FOR LOW PRICES BUT SOMEHOW THEY WILL JACK EVERYTHING ELSE SO EVENTUALLY THEY MAKE PLENTY OFF OF YOU. I FELT TERRIBLE TO TAKE MY FRIEND THERE. AND NOW THEY SIGNED A CONTRACT FOR 6 YEARS OF TOTAL $48,000 CAR WHEN IT WAS ORIGNALY COST $30,400. MY FRIEND WAS A FIRST TIME BUYER AND CLEARLY THEY WERE TAKING ADVANTAGE OF OFF. I HATE THIS DEALERSHIP SO MUCH AS LONG AS I LIVED IN THIS PLANET EARTH, I WILL TELL EACH AND EVERY PERSON HOW HORRIBLE THIS DEALERSHIP IS. OH, DID I MENTION THAT THEY WERE SO UNPROFESSIONAL THAT THE FINANCE GUY WAS SMOKING INSIDE THE SHOWROOM, IN FRONT OF US WHILE TALKING TO US? YEA, I HAD SUCH A BAD EXPERIENCE THAT I DONT EVER THINK I WILL PURCHASE ANOTHER NISSAN!!!
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