Star Toyota of Bayside - Service Center

Great service Nelson Liu and his team are always friendly, professional, and courteous. I did not have to wait long to have my car serviced. I had come in a 15 mi Nelson Liu and his team are always friendly, professional, and courteous. I did not have to wait long to have my car serviced. I had come in a 15 minutes before schedule, yet I immediately saw Nelson to review what needed to be done on my vehicle. More

Prompt, clean, professional, safe, comfortable... ... TRUE but not 5stars because of my upcoming multiple trips. And some carelessness on the part of the tech. -even though the work and crafstmanshi ... TRUE but not 5stars because of my upcoming multiple trips. And some carelessness on the part of the tech. -even though the work and crafstmanship is usually very good. Nelson my account manager was excellent. I have worked with him before. Solid service account manager. -Smart confident fair guy. All of these things are true but my annual visit took the entire day, when my estimate was to be half the day. NOT so big of a problem except that they were supposed to call me when it was done, and if I had not called THEM I would have not been able to pickup my car because I was the last person to enter the building at the end of the day before they closed. I barely made it. I spent over $1100 for brakes and a full service checkup and after my visit the car still squeaks because I could not afford the other $1200 they wanted to charge me so I have to come back for shocks. $1200 for SHOCKS????? also my oil change sticker was not affixed to the window so because it was forgotten I have to go back. The airbag replacement that I needed could not be done, so I have to go back for that also. My bill was paid on time though. sigh. More

Best service!! Finest service !! Prompt & professional Nelson is great!!Always tries to get job done efficiently & as quickly as possible All staff there are poli Finest service !! Prompt & professional Nelson is great!!Always tries to get job done efficiently & as quickly as possible All staff there are polite and professional My main reason for leasing Toyota More

Speedy and great service Called the Friday before to see if I could get in on Saturday for my 20k service. Got a nice early time and ask if I could get the recall service done Called the Friday before to see if I could get in on Saturday for my 20k service. Got a nice early time and ask if I could get the recall service done as well. Sonny on the line looked it up and said he would try since Saturday’s are limited hours and technicians. Brought car in at 9:15 and out by 12 with everything done. Greatly appreciate going above and beyond for your customers. More

GREAT SERVICE! Very good, responsible and friendly coordination and service during 2 years from purchase of Toyota Campy 2016. All the staff is very friendly, star Very good, responsible and friendly coordination and service during 2 years from purchase of Toyota Campy 2016. All the staff is very friendly, starting from picking a car and ending at taking car back from service. Thank you all, especially advisor Nelson Liu. Iosif Roytberg. More

fix check engine light. gas cap problem the service area and waiting room cool and clean, was taken without appointment. service people friendly and helpful. I have nothing more to say now. the service area and waiting room cool and clean, was taken without appointment. service people friendly and helpful. I have nothing more to say now. More

Good Service I brought my car in for NYS Inspection and oil & filter change. Everything went well and I was done in about 1 1/4 hrs. I brought my car in for NYS Inspection and oil & filter change. Everything went well and I was done in about 1 1/4 hrs. More

Service As always it feels as if you are going to your local service department. You are welcomed, you trust that the service manager is giving you the best As always it feels as if you are going to your local service department. You are welcomed, you trust that the service manager is giving you the best advice and not trying to talk you into something you do not need. More

Best Service They give amazing service. I even got a ride to where i wanted to go to while my car was being serviced. Also offered a pick up when car was ready. Ca They give amazing service. I even got a ride to where i wanted to go to while my car was being serviced. Also offered a pick up when car was ready. Can get better then that! More

We are not happy We went there fix the recall and we came home with 850 $ we had to pay.And one problem we had it it not fixed. We went there fix the recall and we came home with 850 $ we had to pay.And one problem we had it it not fixed. More