Starling Ford - Service Center

Service was quick, professional, and well done! Everyone we encountered was pleasant and helpful! Thank you! Everyone we encountered was pleasant and helpful! Thank you! More

Mike Hakanen handled my service call very efficiently. When I brought up an additional question about performance, he gave me an idea of what might be the cause. In addition he asked the service tech to r When I brought up an additional question about performance, he gave me an idea of what might be the cause. In addition he asked the service tech to recreate the issue during his test drive. With that information he confirmed what the issue was and gave me a repair estimate for reference . More

Customer friendly, professional. Michael Young and the entire service department is what brings me back. My first visit under new owner. Very disappointed to learn that Ford has d Michael Young and the entire service department is what brings me back. My first visit under new owner. Very disappointed to learn that Ford has discontinued producing the Ford Edge. More

Quality workmanship and economical pricing. .Michael is a very knowledgeable and personable service writer..takes great pains in looking out for the best interest of his cudtomers .Michael is a very knowledgeable and personable service writer..takes great pains in looking out for the best interest of his cudtomers More

Great service I am happy with my visit to the dealership for the oil change for the oil change More

The service department is the best. I can always can't on them to fix any vehicle problems I bring to them. I can always can't on them to fix any vehicle problems I bring to them. More

Was told by insurance co to go to this dealership well I called a few times over the next 7 days to beg service dept to call me as I needed my car looked at and repaired well needless to say never to get a called a few times over the next 7 days to beg service dept to call me as I needed my car looked at and repaired well needless to say never to get a call back drove my car there as they sat there doing nothing much and told them they were a crappy dealership I took my call to Moores on US1 they were great took my car right in did the repairs needed. I hope Ford puts in a better dealership then this one “STARLING IS THE WORST EVER “. Don’t go there go any where but there. Called insurance co here in town and there cooperate to tell them do not refer anymore car issues to Starling ford because people will never get issues fixed . More

I just had my first ever visit at the dealership. They were professional, friendly, attentive and on time! I will be going back for all my service needs. were professional, friendly, attentive and on time! I will be going back for all my service needs. More

I was driving from Jupiter Florida to Ashville North Carolina, with my mother and daughter. We also had two large dogs along for the ride. As we approached Titusville I noticed there was something wr Carolina, with my mother and daughter. We also had two large dogs along for the ride. As we approached Titusville I noticed there was something wrong with our oil pressure gauge. It was simple amazing luck that we happened into Ron Norris Ford. We pulled into their dealership around 11:30. I was greeted by a very friendly and helpful gentleman who said they would do their best to get us into service. Since we were three women and a couple of dogs in obvious need of assistance and no where else to go...this is a situation which could easily have been exploited. From the minute we walked in I felt comfortable that we would have honest and qualified service. The waiting room was pristinely clean and comfortable. We were even allowed to bring the dogs in with us. Most of the staff came over to chat and pet the dogs! We were kept informed as to what might possibly be causing the issue with the car. They worked on the car and made just the required repairs. We were back on the road about 2:30 with a very small bill for work performed. I cannot say enough about the service crew from Ron Norris! They even called to follow up on the repair a few days later. I am so grateful that we were lucky enough to stop here. Thank you to the whole staff! More

I had a problem with my Ford Fusion Energi navigation system and the radio and brought the car into Morris Ford to have it checked. It was under warranty. The service manager on duty said that they could system and the radio and brought the car into Morris Ford to have it checked. It was under warranty. The service manager on duty said that they couldn't work on the car for at least a week and suggested I go to another dealer for the repair. I drove the extra 10 miles to a second Ford dealer and they said they thought the computer needed to be reprogrammed and that they would check and fix and call me when it was ready. Early the next day they called and said they fixed the computer and that the car was ready - no charge- all under the warranty. Is there a rating lower than 1?!? More