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Station Chrysler Jeep of Mansfield - Service Center

Mansfield, MA

4.8
1,274 Reviews

1,274 Reviews of Station Chrysler Jeep of Mansfield - Service Center

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January 26, 2020

They (service) were able to take my Jeep quickly, whereas another dealership wouldn’t be able to service for a week. Jenn told us about the Chrysler roadside assist and got us going. She was helpful on the p More

by MEEPET
Recommend Dealer
Yes
Employees Worked With
Jenn Collins
Jan 27, 2020 -

Station Chrysler Jeep of Mansfield responded

We appreciate this great feedback and 5 star- rating!

January 24, 2020

Not that great of an experience Was told one thing and never got accomplished. Had to take the drive out there multiple times. They tried to gip me off. Terrible service although the More

by Cvxillest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juliana Ferrara
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager , Jenn Collins
Jan 29, 2020 -

Station Chrysler Jeep of Mansfield responded

We regret to hear you had a negative experience at our dealership. If you would like to talk more about this, please give our General Manager, Chris Diaz, a call at 508-339-3400.

January 21, 2020

I had a great experience having my car serviced. station was able to schedule me for an appointment the following morning. They were able to quickly diagnose the problem, once solved they were able to fix m More

by JONATHANKANGAS
Recommend Dealer
Yes
Employees Worked With
Victoria
Jan 22, 2020 -

Station Chrysler Jeep of Mansfield responded

We truly appreciate the 5 star- rating and awesome feedback!

January 12, 2020

Great work. I’ll be back to Station Jeep for all of my service needs. Jenn does a great job. She puts the customer first! More

by DAVE
Recommend Dealer
Yes
Employees Worked With
Jenn Collins
Jan 13, 2020 -

Station Chrysler Jeep of Mansfield responded

Thank you for the great review and 5 stars, Dave!

January 10, 2020

The service representative Jenn did an amazing job on executing my service needs. Very friendly/helpful. Wish this dealer offered a shuttle or loaners! Disappointed. More

by RANERO23
Recommend Dealer
Yes
Employees Worked With
Jenn Collins
Jan 13, 2020 -

Station Chrysler Jeep of Mansfield responded

We truly appreciate the 5 star- rating and awesome feedback!

December 31, 2019

Difficult job, treated with respect, Thank You Who expected all the difficulties? Who could comprehend the complexities? But your team hung in there, treating me with respect. Job well done, so More

by MLFEIST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck, Jenn Collins
Jan 02, 2020 -

Station Chrysler Jeep of Mansfield responded

Thanks for the awesome feedback about your experience with us!

December 27, 2019

Check engine light won’t quit Second appt this month for check engine light. It’s back on again! Bought theLiberty there and have had an issue with the check engine light ever sin More

by Frustrated
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Barnes
Jan 29, 2020 -

Station Chrysler Jeep of Mansfield responded

We regret to hear you had a negative experience at our dealership. If you would like to talk more about this, please give our Service Manager, Chuck Inocencio, a call at 508-339-3400.

December 20, 2019

Great customer service. I typically don’t have my vehicle serviced at the dealership as it can be inconvenient. Station has a way of making it ez. very flexible with timing a More

by BHEFF44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn Collins
Dec 20, 2019 -

Station Chrysler Jeep of Mansfield responded

We truly appreciate the 5 star- rating and awesome feedback!

December 19, 2019

Very pleasant I find it very helpful to use the loaner car while having service. Good customer service Also calling before continuing service on car. Very quick More

by ryan_wells01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn Collins
Dec 20, 2019 -

Station Chrysler Jeep of Mansfield responded

Thanks for taking the time to share about your experience and the 5- star rating, Ryan!

December 13, 2019

Extremely friendly, helpful & punctual. From the check in wo The check in woman is so helpful and friendly. She makes your day. She really cares. They got me in and out and took care of everything, letting me ge More

by MJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Barnes, Jenn Collins
Dec 16, 2019 -

Station Chrysler Jeep of Mansfield responded

We really appreciate the great review and 5 star- rating, MJ!

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