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Sterling Heights Dodge Chrysler Jeep Ram

Sterling Heights, MI

4.6
1,088 Reviews
Located in Sterling Heights, Michigan, Sterling Heights Dodge Chrysler Jeep Ram is proud to be your local, full service automotive dealership. With our extensive selection of new and used vehicles, we have something to satisfy the needs of just about any serious driver. From the sporty Jeep Compass to the powerful Dodge Charger, we’re confident you’ll find what you’re looking for when you come visit our Sterling Heights, MI auto dealership. If you’d like more information about our wide range of auto services, contact us online, give us a call at 586-413-9610, or come see us at 40111 Van Dyke Ave, Sterling Heights, MI 48313 for an exciting test drive.
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40111 Van Dyke Ave

Sterling Heights, MI

48313

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Showing 1,088 reviews

April 18, 2024

Service is terrible. I was never contacted when my Jeep wax ready. I called service and the phone rang for nearly 7 minutes before someone answered. I was told my service More

by Tylampkin19
Recommend Dealer
No
Employees Worked With
Lionel
Apr 18, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

We sincerely regret any inconvenience caused by the service department. Rest assured, we are actively taking steps to address this issue. Currently, we are in the midst of recruitment to bring in more help.

April 17, 2024

Lionel ‘s service was good. But When we call service department go to check google reviews More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Sterling Heights Dodge Chrysler Jeep Ram responded

We deeply regret the inadequate communication. We are currently facing a shortage of personnel, but we are actively working on resolving this issue by recruiting additional assistance. We want to emphasize that this situation is in no way your fault, and we would like to extend our sincere apologies once again for any inconvenience caused.

April 11, 2024

Lionel was very nice and professional to work with. The service was fast along with a very friendly atmosphere. I think for the first time oil change experience was a positive event. I look forward t More

by marselp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel from service department
April 11, 2024

Bill Reed the salesman is exceptional. He made my hubby and I feel like family. We have purchased or leased 5 cars with him so far and we are looking forward to the next purchase. We have More

by Deborah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

Zack was really professional,quick ,he went above and beyond a real superstar custome service was a 10 out of 10 he made me feel at home and actually talked me into getting a 2023 instead of the 18 chall More

by terreoustaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Zindani
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

Shelby Peace is 100% excellent in service and professionalism . She goes above and beyond her job to explain and make sure the customer is satisfied and understands and most of all is happy . More

by walygatr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen turcha
March 29, 2024

Lionel was very nice and professional to work with. He was efficient and had me shuttled back to my job within minutes of dropping off my vehicle. I look forward to working with him again. More

by Lisajakuszanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel
March 26, 2024

Ron Shamoon is the ABSOLUTE Best! His professionalism and attention to detail, made my experience so worthwhile—He is definitely an asset to your dealership! Thank You Ron!! More

by Jtas22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Shamoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2024

Bill went above and beyond to make sure I purchased the vehicle I wanted with a payment under my budget. I definitely will return for all my future purchases and refer family and friends as well. More

by Trina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

Shelby Kaczor and Dave the Technician were terrific and speedy on the details and the problem with my jeep compass. More

by jsphmcqn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby K and Dave the technician