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Sterling McCall Acura Sugar Land

Sugar Land, TX

4.8
227 Reviews

7201 Addison Ave

Sugar Land, TX

77479

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Showing 227 reviews

June 14, 2024

Dealership is very courteous to customers, prompt and detailed in their services. I did not waste any time in checking or picking up my vehicle. More

by ipnwogu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick Edwards
Jun 16, 2024 -

Sterling McCall Acura Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2024

Service department is spot on! Quick and easy every time!! Thank you for the wonderful service! More

by Pepeo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 14, 2024 -

Sterling McCall Acura Sugar Land responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2024

Pratik is a fantastic agent to work with. He’s always looking after me and offers me a great deal. I’m happy to have my car serviced and managed by him. Well done Acura Sugar Land!!! More

by Loving my serviced car!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik
Jun 14, 2024 -

Sterling McCall Acura Sugar Land responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura Sugar Land. We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2024

Great customer service. All had smiles. Very polite. A very good experience from start to finish. I was very pleased More

by bermalessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik Palchaudhuri
Jun 13, 2024 -

Sterling McCall Acura Sugar Land responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 10, 2024

Entire staff is friendly and courteous. You will likely never have to ask for help because they are always visible and around for assistance More

by Lori W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik, Joshua
Jun 12, 2024 -

Sterling McCall Acura Sugar Land responded

Hi Lori, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

June 08, 2024

Salesperson initials AJ was inattentive, not that knowledgeable and didn’t follow up/ respond to my inquires after the purchase of my vehicle. The service team (especially Josh) was excellent, and t More

by Tan24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
April, Josh, Mike Powell
Jun 15, 2024 -

Sterling McCall Acura Sugar Land responded

Tan24, Thank you for your feedback about this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with the appropriate personnel to address and prevent similar situations in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Valerian Kuznetsov General Manager val@sterlingmccallacura.com

June 07, 2024

Very clean. Staffs are very nice to deal. Got the vehicle with in the time frame. More

by raju22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik Palchau
Jun 08, 2024 -

Sterling McCall Acura Sugar Land responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2024

Pratik is beyond exceptional when it comes to taking pride in his work and providing quality customer service. He is very respectful, courteous, and goes beyond expectations to help his customers. I had More

by Rsuarez491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik
Jun 05, 2024 -

Sterling McCall Acura Sugar Land responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2024

Broderick( service advisor ) Sam (repair technician) and Josh - service rep did great in helping me get my Acura TL repaired and maintained More

by Robinhood1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick , Sam and. Josh
May 29, 2024 -

Sterling McCall Acura Sugar Land responded

Thank you for your feedback! We're delighted to hear that Broderick, Sam, and Josh provided great service in helping you get your Acura TL repaired and maintained. Your satisfaction is our top priority, and we're glad we could meet your expectations. We look forward to serving you again in the future.

May 26, 2024

Visited SMA for recalls. This was my first visit and it was honestly a pleasant experience. If I need additional service I will be back. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik
May 28, 2024 -

Sterling McCall Acura Sugar Land responded

We are delighted to know that your experience was pleasant! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

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