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Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
967 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 967 reviews

December 06, 2023

Work was completed as agreed. The wait time reasonable for the amount of service delivered. More

by Teaspoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cinque
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Dec 06, 2023 -

Sterling McCall Acura responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

When I need service on my Acura RDX, I take it to Sterling McCall Acura. Great service as usual from Service Advisor Brandy Ramirez. She is the best! More

by APL
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
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Dec 05, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Brandy provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Antonio Mora is great. Great auto service guy. Knows his stuff and a nice guy. He also went the extra mile ti fix the coffee machine! More

by Apd7575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Report | Print
Dec 05, 2023 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Antonio went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Awesome service. Very knowledgeable and responsive in a very respectful and helpful way. Would buy from them again! More

by Picky car buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
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Dec 05, 2023 -

Sterling McCall Acura responded

Congratulations on your new vehicle! We are thrilled to have provided you with an awesome sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

My salesman Emad Oweineh made my first vehicle purchase very memorable. Not only did he help me fall in love with my car the process was extremely smooth! Thank you so much Emad! More

by Dilly0623
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emad Oweineh, Grecia Vega
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Dec 05, 2023 -

Sterling McCall Acura responded

It's wonderful to hear that Emad made your first vehicle purchase such a memorable and positive experience! Having a supportive and knowledgeable salesperson can truly make a difference in how you perceive the entire process. Falling in love with your car while also having a smooth transaction is fantastic. Congratulations on your first vehicle!

December 01, 2023

The customer service was great from the sales people, Muhammad Shafiqi, Jonathan Ponce to the financial team. They made the car buying process really easy. They have a great team at Sterling McCall Acura More

by iamwill704
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MUHAMMAD SHAFIQI, JONATHAN PONCE , Grecia Vega
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Dec 05, 2023 -

Sterling McCall Acura responded

It's fantastic to hear about your positive experience at Sterling McCall Acura! Muhammad, Jonathan, and the financial team's exemplary customer service during the car buying process made it a smooth and enjoyable experience for you. Going above and beyond, as Jonathan did to find a manual for your car, showcases their dedication to ensuring customer satisfaction. It's great that they answered all your questions and made the entire process easy. Your satisfaction is a testament to the excellent teamwork and service provided by everyone at Sterling McCall Acura! Congratulations on your new vehicle!

December 01, 2023

Juan and Christian are very good in customer service. They were expert on automobile parts and services. More

by cresciniantonio097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Macias and Christian 5 stars.
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Dec 02, 2023 -

Sterling McCall Acura responded

It's wonderful to hear that Juan and Christian provided such excellent customer service! Having knowledgeable staff who are experts in automobile parts and services can make all the difference when it comes to ensuring a smooth and efficient experience. Thank you for your business!

December 01, 2023

Very courtesy and professional and the advisor was very helpful and polite and my car was finished in a timely manner More

by Hayterwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Dec 05, 2023 -

Sterling McCall Acura responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

My representative is super nice and explain the findings for future repairs and checks on you while you're waiting More

by whiteann808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Report | Print
Dec 01, 2023 -

Sterling McCall Acura responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 29, 2023

Very good service. For my 5K service, it only took me about 1 hour. The documentation is very clear. More

by wsong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
Nov 30, 2023 -

Sterling McCall Acura responded

That's impressive efficiency for a 5K service at Sterling McCall Acura, completing it within an hour! Clear documentation is always a plus—it helps keep everything transparent and understandable. Thank you for your business!

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