Sterling McCall Acura

Sterling McCall Acura
10455 Southwest Freeway
Houston, Texas 77074

Sales: (713) 596-2300
Service: (713) 596-2300
Parts: (713) 596-2300

Manufacturer: Acura

Most Reviewed Employees
Lee Mitchell Lee Mitchell
General Manager
Need a New Car?

Dealership Amenities
Customer Lounge Area
Free Loaner Cars (More than 2 hours)
Free WiFi
Work Areas for Laptop w/phone
Shuttle Service
Free Coffee
Television
Cable TV
Parts Store
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
192 Reviews
Sterling McCall Acura

Overall Score: 5 Star Rating4.9



About Sterling McCall Acura
Certified: Sterling McCall Acura
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Sterling McCall Acura has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Sterling McCall Acura
Sterling McCall Acura has been a part of the Houston car market since 1986. We still have people working at the store that were here when the doors first opened. That is a testament to our culture at Sterling McCall Acura. Employees just don't stay around if it's not a wonderful place to work and do business. We have some of the finest salespeople in the industry helping our clients make major purchases every day. We probably also have the most, well trained, Acura technicians in the business. Some with over 20 years of Acura experience. Come see us today and find out why our employees make the difference at Sterling McCall Acura.


jsmilholland
1/31/2012 9:50:17 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Aaron Strand

My Review of Sterling McCall Acura:
Aaaron Strand is awesome. I purchased a used vehicle and received tremendous sales support and excellent service. Thank you Aaron for an outstanding sales experience. I recommend Aaron and Sterling McCall Acura to all my friends.

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GradStudent 456
11/16/2011 11:32:43 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Aaron Strand

My Review of Sterling McCall Acura:
Sterling McCall is the first dealership where I've had a positive experience. I was buying a used car, so I did not expect perfect information (nor did I get it). However, the team was fairly straightforward and appeared to give all the information they had on the vehicle. What impressed me most was their customer service! The waiting area and restrooms are very comfortable. They are a nice addition to the friendly atmosphere. Overall, I believe I got a good value and am extremely pleased with the professionalism of the staff and of Aaron Strand.

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kangacura
8/31/2011 5:11:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Aaron strand

My Review of Sterling McCall Acura:
I am so lucky to receive assistance from Araon Strand, who is very knowledgeable and easy to work with, I would like to highly recommend your dealership and Aaron to my friends.

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jdahl11
8/18/2011 2:35:18 PM

Overall Score: 4 Star Rating   4.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Aaron Strand

My Review of Sterling McCall Acura:
The entire experience of leasing a new TSX at Sterling McCall was very pleasant. The process was quick and simple, and I would use and recommend them in the future.

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manojgpatel
8/12/2011 5:27:41 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Aaron Strand

My Review of Sterling McCall Acura:
I have had a great experience buying the Acura TL 2010 SH-AWD w/Tech from Steling McCall and Aaron Strand. There were few moments that made me feel not so friendly and uncomfortable. Once or twice the comments were not so polite and the car was not completely cleaned as promised and what Dealer says. The sales person had a take a cloth and wipe down few areas of the car (inside and outside).

Thanks
Acura Customer

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JsHammett
8/1/2011 9:59:50 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Aaron Strand and finance - Solinas

My Review of Sterling McCall Acura:
Everone was amazing. No pressure - things were done and we were out of there as soon as possible.

I had an acura lease and the lease was up - I decided to purchase and would most definately go back to this dealership.

thank you so much

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texasbarkers
7/5/2011 2:45:07 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Aaron J Strand

My Review of Sterling McCall Acura:
Aaron and his team at Sterling McCall Acura just sold me the new 2012 TL with the Technology Package. It was the simplest car purchase ever and was consistent with the first rate service I had received from the dealership on my 2004 TL (took in trade) and 2000 MDX before that.
The dealership sent me photos/specs on the new car before they arrived at the dealership, shared their pricing structure with me to the point where there didn't need to be a negotiation, and gave me a fair trade. They minimized my time at the dealership. Aaron is an expert on the TL to the point where you don't need an owners manual! I would recommend him and his team to anyone looking at getting a new car. My service history at their dealership already supports my recommendation on their service capabilities.

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dlstew2@hotmail.com
6/22/2011 7:28:40 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lee Mitchell, Rick Kahl

My Review of Sterling McCall Acura:
Great dealership.. the best buying experience I have ever had! I felt like a king before, during and after the sale. I recommend Sterling McCall Acura to all my friends.

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paw071004
6/19/2011 7:08:38 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Aaron Strand, Lee Mitchell, Ki Yoon, Jack Chambers, Mike Chan, Michael R.

My Review of Sterling McCall Acura:
My husband and I heard about the 0.9% special financing and just thought we would stop by and take a look. I had purchased a 2003 TL-S from Michael R back in May of 2002, and although I had transmission problems and had to trade it in for another car, my TL is still my favorite car to this day. Back when I had all the issues with the transmission, Jack Chambers took great care of me, did everything in his power to take care of my needs, and I have nothing but positive memories of my experience. So when I paid off my Honda CR-V, I had an itch for a new car and the 0.9% special made me even more curious. I sent in an internet price request and Aaron Strand responded. My husband returned the call and spoke with Aaron and Lee Mitchell. We arranged to come by and speak with them some time on the busy Memorial Day weekend. We were greeted immediately, taken back to Lee's office and explained our situation. Back in 2009, we had to file bankruptcy after my husband lost his job. He has since secured a great job and we have worked hard to get back on our feet. We were upfront and honest about our circumstances and never felt judged. We filled out a financial disclosure form and Ki Yoon began the process of qualifying us. Aaron and Lee then went about finding the right car. We originally felt the new Forged Silver was not the color for us, but after test driving the Black, White, and Charcoal decided we preferred the silver. We made these guys work; I tend to be very particular, ask alot of questions, and take a very long while to make decisions. Aaron and Lee were so patient with me. After much deliberation where there was no pressure, no haggling, no uncertainties, no long waits, we finally chose the Forged Silver with Technology package. I never felt they were trying to upsale me but all the information they gave me made perfect sense. We drove away that night and have had no regrets or buyers remorse whatsoever. We even went back several times to have Aaron help with the bluetooth integration and help us with the navigation system. Poor Aaron must be the most patient person. He helped two self-proclaimed techno-phobes understand and even went the extra mile to sort through some cell phone issues that weren't his responsibility. He went several extra miles. As did each and every staff member. Many people remembered us from back in the day when I owned my original TL. Jack Chambers even remembered specifics about my first TL that I had forgotten.
We are so glad we chose to purchase our new TL from Sterling McCall. I have and will continue to tell everyone about my wonderful experiences. We have owned so many cars, many other luxury brands including Mercedes and Lexus, and have never had such an enjoyable experience as we did with the friends at Sterling McCall.

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cmloving
5/13/2011 1:31:21 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Aaron Strand

My Review of Sterling McCall Acura:
Aaron is always a pleasure to work with and it is always nice to know I can go to the dealership and not be given the run-around, the employees at Sterling McCall Acura are always helpful and friendly.

I had a fabulous experience when purchasing my new TSX, from Aaron making everything easy on me, and Robert being absolutely hilarious when facing a printer that didn't want to cooperate, overall the experience was wonderful and I would definitely recommend the dealership to friends and family.

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