Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Ford

Houston, TX

Overview
Reviews
Vehicles
4.6
277 Reviews
Call Dealership (281) 588-5000

6445 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 277 reviews

April 04, 2024

The service department is A1. The service reps are very good at keeping you informed of all things going binge with your car. I brought my Ford some place else. But service after More

by jdb45923
Recommend Dealer
Yes
Employees Worked With
Irvin Gonzalez
Report | Print
Apr 10, 2024 -

Sterling McCall Ford responded

It's great to hear that you had a positive experience with our service department at Sterling McCall Ford! Providing A1 service and keeping you informed about your car are top priorities for us. We're glad you were redirected to us for service after the sale. Thank you for choosing us for your automotive needs!

Helpful
April 03, 2024

Very courteous service persons, specially Eric Gonzalez, my car was received and delivery on time. Before anything was done they waited for my approval I can not be more happy with their attention More

by cojov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzalez, Jason Weeks
Report | Print
Apr 06, 2024 -

Sterling McCall Ford responded

That's fantastic to hear! We're thrilled that you had such a positive and attentive service experience with Eric and our team. Providing excellent customer service and waiting for approval before proceeding with any work is important to us. We're here to help and ensure your continued satisfaction with our services!

Helpful
April 02, 2024

I was there to get my routine maintenance. They are nice and efficient and explained everything More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Apr 04, 2024 -

Sterling McCall Ford responded

We are thrilled to hear that you had a nice and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 30, 2024

Good teamwork when it comes to getting the job done. Was quick and reliable service and timing More

by Close to home
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Weeks
Report | Print
Apr 04, 2024 -

Sterling McCall Ford responded

We are thrilled to hear that you had a quick and reliable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 29, 2024

Josh worked very hard to earn my business. He was very professional and knowledgeable about the Truck I wanted to purchase. He is a real asset to the sales team at Sterling McCall Ford. More

by Speeditex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Apr 04, 2024 -

Sterling McCall Ford responded

It's great to hear about your positive experience with Josh at Sterling McCall Ford! We're glad that he was professional, knowledgeable, and able to help you find the truck you wanted. We appreciate your feedback and agree that Josh is a valuable asset to our sales team.

Helpful
March 28, 2024

Great dealership to buy a car from every one is super friendly and helpful. Great customer service. More

by Rosalio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Hill
Report | Print
Mar 30, 2024 -

Sterling McCall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 27, 2024

Good customer service. Staff were very friendly. Both finance and sales answered all of my questions. More

by eyvp24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez and Brian Frank , Jason Weeks
Report | Print
Mar 29, 2024 -

Sterling McCall Ford responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 23, 2024

Muy buena atención y personas muy amables nos dieron muchas facilidades para encontrar lo que buscábamos More

by Miriam Gomez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Weeks
Report | Print
Mar 27, 2024 -

Sterling McCall Ford responded

¡Bueno saber! Nos alegra que haya recibido un muy buen servicio y que la gente de nuestro concesionario haya sido muy amable con usted. Es genial que te hayamos brindado muchas facilidades para encontrar lo que buscabas. Si necesita algo más o tiene alguna pregunta en el futuro, no dude en contactarnos. ¡Estamos aquí para ayudarte!

Helpful
March 22, 2024

Me encanto el deller me gusto el trato que tubo laura con migo gracias gracias More

by Electricfernando1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buy vien , Jason Weeks
Report | Print
Mar 22, 2024 -

Sterling McCall Ford responded

Nos alegra saber que te encantó el trato que recibiste por parte de Laura en el concesionario. ¡Gracias por tus amables palabras y por elegirnos!

Helpful
March 15, 2024

What they say 1-1/2 hour they make sure to comply and my experience Wes excelente service and faster than what they say less than one hour and I do recommend them a lot Thank you guy More

by Francisco Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Weeks
Report | Print
Mar 19, 2024 -

Sterling McCall Ford responded

Thank you for choosing our dealership for your vehicle service needs! We are delighted to hear that Wes provided you with excellent and efficient service, completing the job faster than expected. We take pride in delivering top-notch service and ensuring that our customers have a positive experience. We look forward to serving you again in the future!

Helpful
1
2
3
4
...
28