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Sterling McCall Nissan

Stafford, TX

Overview
Reviews
Vehicles
4.6
1,057 Reviews
Call Dealership (281) 243-8600

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,057 reviews

September 16, 2023

Amazing service from service advisor Nicholas Osorio, will be back due to happy service. Thx More

by dulce_manriquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Osorio
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Sep 19, 2023 -

Sterling McCall Nissan responded

That's great to hear! We're so glad Nicholas was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

September 15, 2023

We’ve been going here for years. We’ve bought 2 or 3 vehicles. I really enjoy working with my service provider. Nakita Lee is great. She really pays attention to what I need. More

by j8ytx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nakita Lee
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Sep 24, 2023 -

Sterling McCall Nissan responded

We're thrilled to hear about your long-standing relationship with us and the positive experiences you've had, including working with Nakita Lee. Customer loyalty means a lot to us, and we greatly appreciate your continued trust and support. We look forward to providing you with exceptional care during your future visits.

September 14, 2023

Staff members are professional and will work to insure that your service needs are met. More

by janetportis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Rice Service Representative ??????????
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Sep 17, 2023 -

Sterling McCall Nissan responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

September 14, 2023

Polite, Professional, Helpful, Pleasant, Excellent Service. Douglas Landav He’s The Highest Stars I Can Give. He Deserves It. He’s One Of The Reason I Will Return and Refer To Others. Thank you 😊 More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Landav Five Stars Professional,Fast and Very Plesant
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Sep 24, 2023 -

Sterling McCall Nissan responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Douglas provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 14, 2023

Very good service, good environment, and their service attitude is very good. I am very satisfied More

by annabao2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
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Sep 17, 2023 -

Sterling McCall Nissan responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 13, 2023

Not sure about the dealership but the service dept is A+. Nikita was service advisor and made sure i was informed and updated about my car. Ask for her because she knows what customer service is about. More

by kaimianow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only worked with Nikita
Report | Print
Sep 24, 2023 -

Sterling McCall Nissan responded

That's great to hear! We're so glad Nikita was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

Sep 25, 2023 -

kaimianow responded

Thank You.

September 08, 2023

I bought my 2011 Nissan Maxima there and have been servicing it there for all this time..My service advisor Nikita has been there every step of the way…She is the best!! More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita
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Sep 23, 2023 -

Sterling McCall Nissan responded

It's wonderful to hear about your longstanding relationship with Sterling McCall Nissan. Having a dedicated service advisor like Nikita who has been with you every step of the way is truly valuable. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 06, 2023

My sales person, Mr. Gonzalo Gomez was very thoughtful and kind. he was concerned about my concerns great personality and was very good at following up on my phone calls. More

by Opel.kuykendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Gonzalo Gomez
Report | Print
Sep 23, 2023 -

Sterling McCall Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 06, 2023

The courtesy inspection, the video of the repair/service, the commentary, along with the service recommendations are invaluable. I am more than satisfied. My service advisor Kevin, was very professional and More

by waleonikoyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Sep 23, 2023 -

Sterling McCall Nissan responded

We're happy you found Kevin to be so supportive during your experience here at Sterling McCall Nissan.

September 05, 2023

Service was completed within a reasonable time. Complimentary refreshments are offered while you wait. The waiting area is clean and inviting. More

by LA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Sep 07, 2023 -

Sterling McCall Nissan responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

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