Steve Hahn Kia
Yakima, WA
86 Reviews of Steve Hahn Kia
this dealer has the worst service dept! My hybrid was dead and at first they said it was the battery sand wouldn't be covered under warranty because I had 60800 miles after arguing with the My hybrid was dead and at first they said it was the battery sand wouldn't be covered under warranty because I had 60800 miles after arguing with them about that then they said there was nothing wrong with my car when previously it had serious fault codes. and to top it all off someone just tossed their empty water bottle in the backseat of my car which I think is extremely rude. More
It has been a positive experience all around . Sales person Patrick Valencia has been great with follow up service even after the sale . Sales person Patrick Valencia has been great with follow up service even after the sale . More
I was greeted promptly and asked what I needed each visit Cody is friendly and helpful The windshield washer reservoir was empty I filled it and it doesn't spray on the windshield And the check en visit Cody is friendly and helpful The windshield washer reservoir was empty I filled it and it doesn't spray on the windshield And the check engine light has come on several times And the cover over the gas fill came off I'm scheduled to fix all I'm in a tough spot right now and your financing team worked hard to get me a deal. I'm overall satisfied with the car and hoping for some durability More
I've taken my car in to get the same issue fixed twice. It's never fixed, they just keep replacing the same part, but if that's not fixing it maybe they need to fix something else. But no, they're happy to It's never fixed, they just keep replacing the same part, but if that's not fixing it maybe they need to fix something else. But no, they're happy to keep billing my warranty company for the same thing over and over and not actually taking care of the issue. I would give 0 stars of that were an option. Oh, and they suck at returning phone calls! We've purchased 3 cars there and always end up having É“ experiences. We wouldn't have purchased this car from them if we hadn't needed a vehicle when there was a shortage of cars in 2022. Never buying a car there again! More
We bought a Kia Niro 2024. The handle was missing, there were scratches and backup keys were missing. We were promised that the handle will be ordered, scratches will be fixed The handle was missing, there were scratches and backup keys were missing. We were promised that the handle will be ordered, scratches will be fixed and back up keys will be given later. I keep calling them and they are not responsive at all! More
Steve Hahn is amazing from armando barbosa in sales to Brandon in service they truly care about there customers and go out of the way to take care of them. Brandon in service they truly care about there customers and go out of the way to take care of them. More

