Steve Lewis Subaru

At first amazing, then over priced, but nice customer servic Went in to get catalytic convertor replaced under 10 year warranty for Subaru Forester. They changed it for free and did a load of other work that was Went in to get catalytic convertor replaced under 10 year warranty for Subaru Forester. They changed it for free and did a load of other work that was needed under warranty or call backs. Great, took 4 hours. Then returned a few weeks later as exhaust started making an awful noise and front left headlight went out. They replaced the front headlight for a whopping $49! The bulb costing $29. The awful noise was down to two splits at 2 flanges along the exhaust, past the rear convertor. I am disappointed that these splits or rusting was not noticed during the work to replace the cat convertor and work on other parts of the car. This work was quoted at over $1600! As I know the parts are likely a lot cheaper I looked around for quotes from other garages. The cheapest quote was just under $600! Big difference. Also after leaving Subaru after getting the left headlight replaced the right headlight went. I wasn't prepared to pay another $49 so I called the garage who gave me the cheaper quote for the other work. They replaced it and only charged $15! Big difference again. Sadly I will not be returning to the dealership any time soon as it appears to be rather expensive. Disappointing as everyone was very friendly and the waiting area was very nice. In summary- the dealership service center was great for warranty work (where everything is free), but not so good for service work not covered by warranty. Over 100% more expensive than other local auto repair garages. More

Replacing our 16 year old Honda Accord When our old green Honda became all but undriveable, we had to find a replacement quickly. Our sales person , Whitney was very helpful during both vis When our old green Honda became all but undriveable, we had to find a replacement quickly. Our sales person , Whitney was very helpful during both visits to Steve Lewis Subaru, to test drive a 2010 Accord, which we decided to purchase. We were able to trade in the old car , and the paperwork was handled quickly and efficiently by Larry. We are very happy with the service thus far. More

Love my outback We went to Steve Lewis looking for an outback that we could fit into our budget..we met Whitney Bush and she gave us a great tour of what she had to o We went to Steve Lewis looking for an outback that we could fit into our budget..we met Whitney Bush and she gave us a great tour of what she had to offer at the time ...we went back a month later and ended up with a brand new outback rather than a pre owned...I couldn't have been happier, Whitney and everyone at Steve Lewis were very nice and helpful...not pushy at all More

Back for the 6th time around This is the sixth Subaru I have purchased from Steve Lewis in the past 15 years. The continuity of personnel is a telling sign of a business that appr This is the sixth Subaru I have purchased from Steve Lewis in the past 15 years. The continuity of personnel is a telling sign of a business that appreciates both its clients and its employees. Purchasing and servicing my cars is certainly a team effort. There's a familiarity and friendliness which puts to rest the negativity of the term "car salesman." Steve and his crew have always made the process not only painless but lots of fun. More

My first New Subaru Purchase I had a great experience with Dan and everyone over at Steve Lewis. Dan was very helpful and patient throughout the entire process. Highly recommen I had a great experience with Dan and everyone over at Steve Lewis. Dan was very helpful and patient throughout the entire process. Highly recommended. More

Amazing 1st time Subaru test drives! Our sales associate, Gus, was extremely personable and made us feel welcome and relaxed during our inquiries on purchasing a 1st new car for our daugh Our sales associate, Gus, was extremely personable and made us feel welcome and relaxed during our inquiries on purchasing a 1st new car for our daughter. He answered all my questions w/o hesitation. He didn't get annoyed or impatient with us.Gus is an all around asset at Steve Lewis Subaru. More

Awesome first new car experience I had the pleasure of purchasing my first ever new car from Steve Lewis. Todd Gerry, our salesperson, walked me through every step with no pressure to I had the pleasure of purchasing my first ever new car from Steve Lewis. Todd Gerry, our salesperson, walked me through every step with no pressure to sign until I understood everything clearly. He even went above and beyond to try and help me contact my insurance company so I could drive out of the lot with my new car that day. The price was more than fair for a great quality vehicle and the entire staff was friendly and genuine. Overall, it was a great experience and Steve Lewis has set the bar high for my future car purchases. More

Great car buying experience! I came to Steve Lewis to look at a 2015 Legacy that I viewed on Auto trader. I told Tyler what I was looking for, and although the car spoke for itse I came to Steve Lewis to look at a 2015 Legacy that I viewed on Auto trader. I told Tyler what I was looking for, and although the car spoke for itself, Tyler was helpful with his no-pressure attitude, explaining the various features of the car. Once the decision to purchase was made, everything went very smoothly and the entire staff made it a great experience. Because the showroom was busy that day, we did have a wait to complete the sale through the finance office, running past lunchtime. We were in with Larry, and Joe Clark brought in 3 sandwiches, realizing we were probably hungry. Nice touch! Larry was knowledgeable in his job and got us in and out quickly. Completing the sale, Julie showed us all of the features of the car and was very helpful. Summary: A great car buying experience! More

Great experience My experience with Steve Lewis was very pleasant. David Hanks was the sale associate and was very helpful, answering all our questions about the cars My experience with Steve Lewis was very pleasant. David Hanks was the sale associate and was very helpful, answering all our questions about the cars we were considering. Never during the two test drives did we feel pressured to make a decision one way or the other (we really appreciated that). Everyone was very friendly (can't forget Larry Flakes) which led to a great car buying experience. Would buy from again More

Quick and easy I find the employees of Steve Lewis genuine. They are not worried about making a sale but worried about making you happy by providing you with the ca I find the employees of Steve Lewis genuine. They are not worried about making a sale but worried about making you happy by providing you with the car that fits you. More