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Steve Lewis Subaru

Hadley, MA

4.7
3,361 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,361 reviews

February 07, 2023

brought my Forester in for service. Jesse knew it would take awhile, and had a car ready for me to use. Got me in and out in a matter of minutes. Kept me updated via text and let me kno More

by bellsw1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Feb 07, 2023 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jesse and our team, and we look forward to working with you again. Joe Clark General Manager

February 06, 2023

Always great people to deal with friendly and professional. Great job knowledg. willing the additional distance to make sure customer is happy More

by DONE354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Feb 07, 2023 -

Steve Lewis Subaru responded

Thank you for taking the time to leave us this great review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

February 03, 2023

The people were great! Oil light came on when driving home. It was a quart low. Husband fixed it. More

by ALIREDD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Vincent Zanetti
Feb 05, 2023 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

January 28, 2023

It is great to get an appointment in the same week as other dealers are booked weeks out. More

by buckhill.vt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Axton
Jan 29, 2023 -

Steve Lewis Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

January 25, 2023

I don't know who Michael Teixeira is. I worked w Brian Kane. Brian was available for questions at any time. His follow up was good. He really knows the vehicles well. More

by margeryll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Kane, Jack Walczak
Jan 26, 2023 -

Steve Lewis Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

January 23, 2023

Everyone was helpful and welcoming. Roger listened to what we were looking for in a vehicle and explained the options within the Subaru lines that would meet our needs. More

by BARBARA860
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Michael Teixeira, Roger Dugas, Jack Walczak
Jan 23, 2023 -

Steve Lewis Subaru responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Barbara, please do not hesitate to let us know. We are always happy to help! Joe Clark General Manager

January 18, 2023

Roger was helpful, professional, and forthcoming. He went through the technical and paperwork with us patiently. More

by kib431
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Griswold, Roger Dugas
Jan 19, 2023 -

Steve Lewis Subaru responded

Thanks for your feedback on your recent visit to Steve Lewis Subaru. I'm glad to hear that Roger and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Joe Clark General Manager

January 13, 2023

Routine maintenance appointment, found some additional items that needed attention, but no surprises as that possibility had been noted at the previous visit, very clear communication, and everything was More

by mdmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Jan 15, 2023 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

January 13, 2023

i just had an oil change and tire rotation. Jesse explained everything. goodl i am happy More

by hollowbrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Jan 15, 2023 -

Steve Lewis Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

January 13, 2023

I was very satisfied with the serve that I received. After having a new battery installed (not from Steve Lewis) the car would not start two days after the installation. I jumped the new battery, the c More

by KENPAQ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Jan 15, 2023 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

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