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Steve Rogers Ford - Service Center

Waterville, OH

4.5
84 Reviews

84 Reviews of Steve Rogers Ford - Service Center

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May 04, 2025

I came in for an oil change. I asked for one thing that I wanted checked out. The brake pads were throwing brake dust like crazy. The pads were installed by SR Ford as well as ov More

by MJTTOWN1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, in service might keep me from coming back.
May 03, 2025

Steve Rogers Ford made my service experience convenient and satisfying. I was pleased with the attention to detail and the prompt turn around. More

by maryannamori
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Great customer service experience with the Steve Rogers Ford team! Highly recommended for leasing, sales, and service! More

by bennermt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Rogers
April 23, 2025

This has been the most positive dealership experience I’ve had in the Toledo metropolitan area. I purchased this Maverick new in 2021 at Maumee Brondes Ford, and have been searching for respectable servi More

by MARKGROHOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealt with both service advisors, do not recall their names
April 20, 2025

The recall was taken care of the by dealership handle everything was handle in a timely manner. I would recommend Steve Roger’s Ford to friends and family always happy with them. More

by RAMERTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 12, 2025

Poor customer service in the service department the service manager was very unprofessional. Would not recommend anyone to go there. More

by CBROWN2639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
April 07, 2025

They always do a good job. They explain everything they are doing and do not charge too much. More

by ADUTCHED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
March 11, 2025

The service at Steve Rogers Ford cannot be matched. The are extremely knowledgeable and communicates through the entire process. More

by smcskimming05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Steve Rogers Ford responded

Thank You!

March 03, 2025

Service center was responsive and performed as expected. The staff was friendly and provided excellent communications. Thank you! More

by BENGWERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Steve Rogers Ford responded

Thank You Mr. Engwert!

February 20, 2025

Everybody very friendly and helpful. Service department was thorough and did great work and keeps you informed on your progress More

by RJONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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