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Steve Rogers Ford - Service Center

Waterville, OH

4.7
51 Reviews

51 Reviews of Steve Rogers Ford - Service Center

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May 31, 2024

Good experience, everyone was friendly and attentive. Only put 4 stars instead of 5 because it took an hour and a half for the standard Works oil change. More

by NGILLIAM98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Service quality was good and the staff was professional and polite. Only issue was that I waited for the oil change ("The Works") and when it was completed, no one came to tell me so. I waited about 30 More

by woody.skaggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Always happy with the attention to my needs and help keeping my vehicles in good condition. More

by TIM.BOERST
Recommend Dealer
Yes
Employees Worked With
Chris Brewer
May 06, 2024

Everyone was very professional and polite. When I received the car back, it was cleaned and all service was completed. Thank you. More

by jugval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in Service
May 03, 2024

Chris is very attentive to feet I need fine with my car. He’s will get the job done! More

by debrahoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
April 30, 2024

Service was fast at servicing my vehicle. Real pleasure to work with communication was excellent More

by JPANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Sending my vehicle to Steve Rogers is always a pleasure. Great service along with helpful staff continues to support my decision to purchase a Ford product. More

by dwattoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

Fabulous service! !! Fifteen words for the Quality of Steve Rogers FORD!! Does not fabulous cover it? More

by ron 98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in “service” both of them
April 16, 2024

Over priced , rushed job Rude people I just don’t trust taking the vehicle I bought from them to be serviced honestly ! More

by js62b
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Kristy Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Was a little concerned with having the rear end having to be completely rebuilt in my 2020 F150. It is a very precise and temperamental job that has to be dialed in just right. The technician did an outstan More

by jeffreysz1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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