Steven Toyota
Harrisonburg, VA
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Was looking for a deal on a new truck. The two dealers I had gone to already as part of buying a Tacoma had been very nice and were easily willing to move on the price. I also wanted information of having s had gone to already as part of buying a Tacoma had been very nice and were easily willing to move on the price. I also wanted information of having some extra's installed and Steven Toyota was by FAR the most expensive. Cory was rude and arrogant and getting prices on the extra's was like a painful sunburn and took two hours for what I thought were simple things. Ended up buying at Mcdonough Toyota 20 mins away with a much better experience. I don't understand treating customers like crap just because they are from out of the area and are not likely to do service there. You are a new car store not a service station. More
When I bought my truck there was a set amount I was will to pay and a set amount I wanted for my trade-in. They said no problem for the cost of the truck but got the run around on the trade in. They aid t to pay and a set amount I wanted for my trade-in. They said no problem for the cost of the truck but got the run around on the trade in. They aid they would lose 1500 on my trade in and could not go any lower. I left the store and sold the old truck myself for 2000 more then I wanted for trade in. I later went back and requested the 1500 they were going to lose on the trade in. After all but admitting they were playing games on the losing 1500 they agreed to take 1250 off the price I was willing to pay before they tried to play games with me. The bottom line. If you are smart you can see through their games and get a good deal. I was happy and feel like I ended up 3250 better off. If you are looking for a low haggle place this may not be for you. Expect old school car sales here but in this information age it's a level playing field. More
Has Regional mark up on window of $1800 0n pickup trucks. Other dealers in area do not add this. Will have you sign to check credit before you even negotiate a price. Totally unnecessary. Will try to intimad Other dealers in area do not add this. Will have you sign to check credit before you even negotiate a price. Totally unnecessary. Will try to intimadate you by being loud in the negotiating process. You will have a credit check on your credit report after being treated rudely and never settling on a price. Unless you like to pay sticker. Oh they will take off the regional markup, but it should never be there to begin with. More