Stevens Creek Nissan

I sold my 2020 Toyota RAV4 Hybrid through BidBus, which connected me with Stevens Creek Nissan Infiniti. I drove over an hour south from San Francisco and had to Uber it back. During the visit, they also t connected me with Stevens Creek Nissan Infiniti. I drove over an hour south from San Francisco and had to Uber it back. During the visit, they also tried to knock nearly $1,000 off the agreed price, claiming my tires were “cracked and unsafe,” even though I’d uploaded clear photos during the BidBus process and the tires were less than four years old. I went through with the sale on September 26, but as of October 20 — almost a month later — I still haven’t received payment for my equity. The dealership keeps saying they’re waiting on the title, even though Chase confirmed the loan was paid off on October 2 and the lien released on October 10. If I’d gone to CarMax or Carvana, the money would’ve been in my account before I even left their office. Instead, I’ve spent weeks chasing updates. I regret using BidBus and working with this dealer — slow, frustrating, and nothing like the “fast and easy” process they advertise. More

Dealership is extremely unprofessional. Contacted them several times to cancel my extended warranty and refund my money so I can move forward with whatever I’m doing with my Range Rover Spo Contacted them several times to cancel my extended warranty and refund my money so I can move forward with whatever I’m doing with my Range Rover Sport Svr. Apparently, they are attempting to prolong their part which is why I’m now seeking legal action. Don’t go to this dealership. They are very unprofessional and won’t even get your name and phone number correct. Long as you spend money. They can careless. DMV related issues will be accurate but anything else is trash!! More

By far the sleaziest car dealership of them all! !! They purposely left out the DMV tags from our final sale price and did not disclose is to us until after we signed all of the paperwork and asked w !! They purposely left out the DMV tags from our final sale price and did not disclose is to us until after we signed all of the paperwork and asked when we would receive the tags for the used vehicle. I have purchased several vehicles throughout my life new and used and NEVER has a dealership purposely left out the vehicle registration intentionally. Buyer beware! I would NEVER do business with a dealership that has no integrity! More

Terrible customer service. Randy Villasenor And his boss were the worse salesperson I have met in my life. Randy is so lazy that he parked the car in the front and told me to check it out by myself and went were the worse salesperson I have met in my life. Randy is so lazy that he parked the car in the front and told me to check it out by myself and went in to sit on his desk. His boss was equally arrogant. I decided to head to autobahn and buy a Mercedes Sprinter instead of their Nissan Cargo. Got a better value and great customer service. More

Very good service, especially my salesperson Danny Nguyen, he is great guy with knowledge of skill. I wanted to give a huge thanks to Danny Nguyen for getting me my awesome Nissan Kicks! I will defi Nguyen, he is great guy with knowledge of skill. I wanted to give a huge thanks to Danny Nguyen for getting me my awesome Nissan Kicks! I will definitely give my referral to all my friends. More

Yesterday I went to lease new car and Sam Wali helped us. He is very very helpful and I highly recomend him! if you need car from Nissan you should meet him and he can help you very fast and you can negotiat He is very very helpful and I highly recomend him! if you need car from Nissan you should meet him and he can help you very fast and you can negotiate price he will do best price for you👍 More

Sam is really nice to us! And we really appreciate your efforts and time to help us out! I would like to work with you again after two years when my lease is expired. efforts and time to help us out! I would like to work with you again after two years when my lease is expired. More

good experience on my car This is the first time I buy a car in CA, the dealer is nice and tell me the information I need, I enjoyed a good experience. This is the first time I buy a car in CA, the dealer is nice and tell me the information I need, I enjoyed a good experience. More

Brought my GT-R here and the staff really helped me out. I normally do not leave reviews but I thought I would spread some love today. I just brought my GT-R here after bringing it to two other Nissan deale I normally do not leave reviews but I thought I would spread some love today. I just brought my GT-R here after bringing it to two other Nissan dealers (I won't name which ones) and these guys really saved me a lot of time and $$$ but most importantly made me feel wanted when I came in. I was told that my car needed control solenoids to be fixed and the other two dealers said that it would cost me a lot of money, I called Stevens Creek Nissan and they told me to bring it in and they would check it out and it might not be the solenoid. Sure enough it was something much cheaper. Andy their GT-R tech and Ron the service advisor were awesome. I can't recommend them enough. They genuinely made me feel special when I came in and even better when I left. More