Stevinson Lexus of Frederick

Our experience at Stevinson was a pleasure! We had been investigating cars for the past few weeks and were particularly drawn to a used vehicle which we deemed well-priced. After scheduling a test drive, w investigating cars for the past few weeks and were particularly drawn to a used vehicle which we deemed well-priced. After scheduling a test drive, we were pleasantly surprised to find that the price had just dropped! Working with David and Jeff, it became apparent that both have an impressive on-the-spot knowledge of each car on the lot, with recall of details even down to engine specifications, trim packages, mileage, etc. These guys were not pushy and we felt like they genuinely wanted to know what we were looking for, rather than trying to sell us something else. We ended up getting the car we were originally interested in, and while working on the financing, we received excellent, above-and-beyond customer service from Travis, who researched and helped save us over 2%! The total experience was really above and beyond anything we could ever have expected and we are so satisfied, we want to return to Stevinson for our next car purchase. More

WOW! What an awesome experience at Stevinson Lexus of Frederick! This is due primarily to our fantastic Sales Associate, Jay Anderson!!! This is the second car we have purchased from Stevinson, both time Frederick! This is due primarily to our fantastic Sales Associate, Jay Anderson!!! This is the second car we have purchased from Stevinson, both times through Jay. He is so thoughtful, considerate and not the stereo-type Sales personnel that can be a real turn-off. He is patient and not pushy which we found very refreshing in such a competitive business. KUDOS TO JAY! We also need to recognize, Lane McEnaney, Sales Manage – another joy to work with! Honorable mentions are Rachel our techy person and Mark from Service. Great job to you all! Thanks guys, for your great (golf game), personalities and an overall great experience! Happy Lexus drivers, Duane and Ginger Heimann More

It was nice to work with Jeff Farley. He's very knowlegeable. He's probably the sole reason I actually purchased the car the day I went to the dealership to just look at the RX. knowlegeable. He's probably the sole reason I actually purchased the car the day I went to the dealership to just look at the RX. More

William was very helpful and informative. He was extremely curteous and made my purchase very easy. Would definitly recommend your dealership to others due to my experience with William. extremely curteous and made my purchase very easy. Would definitly recommend your dealership to others due to my experience with William. More

I am so grateful for how easy William made it to buy a car. He was very pleasant to work with, very straightforward and professional. His deep knowledge gave me a lot of confidence that I was getting the car. He was very pleasant to work with, very straightforward and professional. His deep knowledge gave me a lot of confidence that I was getting the right answers about the car. The process was smooth, with no surprises. I'll buy from him again, despite the fact that he sells expensive cars... More

During each service visit, I am greeted promptly and my service items explained to me. Normally,I get a loaner, and it's always ready to go. service items explained to me. Normally,I get a loaner, and it's always ready to go. More

Matt is always a pleasure. I think he even knows the sound of my voice when I call. It really is a pleasure to stop by when I need an oil change or anything. Every person in the dealership is so friendl sound of my voice when I call. It really is a pleasure to stop by when I need an oil change or anything. Every person in the dealership is so friendly and it is such a positive atmosphere to be around. More

This dealership is BY FAR the BEST in sales and customer service that I have EVER experienced. I WILL purchase my next vehicle from this specific location. Everything they have ever done has EXCEEDED my e service that I have EVER experienced. I WILL purchase my next vehicle from this specific location. Everything they have ever done has EXCEEDED my expectations. More

I have owned many high end automobiles and had them serviced across the country. I can easily state that this Stevenson dealership trumps all the others. They seem to have a strong desire to make bot serviced across the country. I can easily state that this Stevenson dealership trumps all the others. They seem to have a strong desire to make both the sales and service an enjoyable experience which is rare in the automobile business. When service is needed they are extremely helpful and accomodating. Every detail is explained in a manner that is understandable to the consumer. They are on time and have a beautiful, comfortable waiting area if one chooses to wait. They also have a loaner car program and for the first time yesterday I used the pick-up and delivery program; it made the service not interfering with other tasks that needed to be completed. I would highly recommend this dealership. More