Reason for Visit: Sales
I recommend this dealer: Yes
My Review of Stillman Volvo:
I must admit that I was somewhat taken back by a review that I read about Stillman Volvo where someone had a negative experience. My experiences there have been quite the opposite. I have never found a more positve car buying experience. I have been to many dealerships from Audi to Honda and no other dealership has given me enough satisfaction to write a review like this prior to finding Stillman. The following is a description of mine and my wife's interactions with Stillman Volvo.
I have purchased two vehicles in the last three years from Stillman Volvo and have always found them to be courteous, fair, and straight-forward. Their salesman was able to answer all of my questions without handing me a brochure as to say "find it yourself". I must admit, I do like to do my homework ahead of time and research all I can before making a purchase like this and I get immediately turned off if I feel the salesman doesn't know everything there is to know about the car he is selling. Stillman Volvo has changed the way my wife and I have always percieved car dealerships. We have found that their prices have been very reasonable and the two vehicles that I purchased there were less expensive than other dealerships we visited. Another point I must add is that during both sales, the salesman didn't try to hide any additional costs like "window etching" or extras for "undercoating". He also didn't try to push or appeal to us. Our negotiations also never involved the "let me talk to my sales manager" banter back and forth. He was helpful in sorting out all paperwork and has made what can feel like dreadful experience a joyful one. Prior to purchasing cars from Stillman, the car buying experience was always one that I have dreaded.
As for service, I have been fortunate as to not have had much needed. However, the few times that I have been to the service department at Stillman Volvo were fine. Stillman service seems polite and timely. For a positive car buying experience, I would strongly recommend Stillman Volvo.
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