Stivers Ford Lincoln Mazda

The biggest issue is communicating with the service department and the lack of support of getting a status on vehicles repair. The dealer had a rental car available on site. They lost my phone number w department and the lack of support of getting a status on vehicles repair. The dealer had a rental car available on site. They lost my phone number while my car was in service. I called several times to the dealership but no return phones. The process on the part being stock was slow and it take awhile to receive it. I called Ford Customer Service to try get a response from the dealership and Ford Customer Service gave the answer they I needed and push the dealer to repair the car and it was completed within a couple days. More

I just purchased a 2011 FordF150 from Stivers Ford. I had a delightful experience from the beginning to end of my purchase. Gary Montgomery was the Salesman that helped me and he exhibited an unsurpassed ele a delightful experience from the beginning to end of my purchase. Gary Montgomery was the Salesman that helped me and he exhibited an unsurpassed element of professionalism. I would highly recommend Stivers Ford to anyone looking to purchase new or used vehicles. More

Great Deal on New F150 I was sold on buying a 2009 Tundra but after seeing the reviews on the 150 . I went to Stivers Ford and they were able to get me exactly what I wanted, a 2010 F150. They gave me a grea but after seeing the reviews on the 150 . I went to Stivers Ford and they were able to get me exactly what I wanted, a 2010 F150. They gave me a great deal and were very easy to negotiate with. I would recommend them. It was the most fun I have ever had purchasing a vehicle. Tim Barrends one of the managers will have you rolling on the floor, all and all a GREAT expeirence. Jesse More

The dealership is now "STIVERS" Ford-Lincoln-Mecury. I love the vehicle I purchased, but the problems came when making the deal. We were very clear during the negotiations that we wanted a particular pri love the vehicle I purchased, but the problems came when making the deal. We were very clear during the negotiations that we wanted a particular price "out the door" and the salesman made clear he understood that. We were able to settle on a price. It was a bank holiday, so we were unable to obtain an accurate pay-off on my trade-in. I estimated it to be $17,000. Somehow when the paperwork came out, it had $16,000 as the trade-in value. When I questioned it, they said that was just a "placeholder" for the real amount and they would take care of it. I made a BIG MISTAKE believing them. A month passed, having to put new tires on it, and having it serviced once at the same dealership and after repeated inquiries about why the loan for my trade-in was continuing to show a balance, we get a phone call from Pete Peterson saying "you owe us $1,100" (the difference between the payoff and what was on the bill of sale). I responded you're not getting it and was then told. "Well, the problem with that is WE have the title application and you can't get the car tagged without it." Apparently, Mr. Peterson was unaware of the fact that we had repeatedly requested the title application and it had been faxed to us the week before. So, the car is titled and tagged in my name. They may eventually get the $1,100, but this will not be the last they hear from me, and they will lose many, many potential customers over this. More