Stohlman Automotive

Stohlman Automotive
8433 Leesburg Pike
Vienna, Virginia 22182
(703) 893-2990

Manufacturers: Subaru, Volkswagen

Most Reviewed Employees
Nermin Hadzihasanovic Nermin Hadzihasanovic
Certified Consultant
Paul Turk Paul Turk
Certified Consultant
Stephan Sagbo Stephan Sagbo
Certified Consultant
Anson Lee Sam Anson Lee Sam
Certified Consultant
Joshua Jay Joshua Jay
Certified Consultant
Robert Murphy Robert Murphy
Certified Consultant
Hesham Kamal Hesham Kamal
Business Manager
Nora Sokhon Nora Sokhon
Certified Consultant
Abraham Abraham "Abe" Tekie
Certified Consultant
Scott Maynard Scott Maynard
Certified Consultant
Need a New Car?

Dealership Amenities
After Hours Drop-Off
ASE Certified & Factory Trained Technicians
Cable TV
Children's Play Room
Customer Lounge Area
Express Service
Free Coffee
Free WiFi
Local Shuttle Service
Shuttle to Tysons Corner Mall
Parts Store
Pet Friendly
Rental Car Service Onsite
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 5:30 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.7/5
222 Reviews
Stohlman Automotive

Overall Score: 5 Star Rating4.7







About Stohlman Automotive
Certified: Stohlman Automotive
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Stohlman Automotive has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Stohlman Automotive
Stohlman Automotive is a family owned and operated dealership serving the Washington Metro area for over 75 years. We are proud to be the #1 volume dealer in the area for VW and Subaru. Not only will you find the area's best selection and pricing, but you will find a culture of professionals that care about their customers. On those rare occassions when we fall short of expectations, we will do our best to rectify the concern as quickly and fairly as possible. Thank you for checking us out online, and please stop in for a closer look. We are conveniently located in Tysons Corner, just a mile from 495. We also have a second Subaru store in Herndon, VA to serve you.


brjedfj@msn.com
5/19/2012 3:53:27 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Hue Beasley, Nora Sokhon

My Review of Stohlman Automotive:
No Pressure. No gimmicks. We told Nora what we wanted…make, model, color and options. Nora did his absolute best to get us a great deal on our preowned vehicle. We traveled six hours to purchased this vehicle. We even got some delicious coffee while we were waiting. The trip was well worth it!

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vwdim
5/18/2012 8:55:19 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Paul Turk

My Review of Stohlman Automotive:
I bought new VW from this dealer couple of weeks ago.
I am very satisfied with my purchase and the experience. The sales consultant I worked with was Paul. Communication was excellent. He always returned calls, and called me back without me calling, both before and after the purchase (needed to bring the car back, a day after I bought it, for splash guards installation).
Compared to other dealers I had dealt with previously, my experience with Stohlman so far has been excellent - no pushing and pressure to sell you things you do not want, very friendly and accommodating.

I do not know how servicing the car at Stohlam will be. I hope it will be the same or at least comparable.

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jlf
5/17/2012 3:12:26 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Erik Nyhuis

My Review of Stohlman Automotive:
We just bought a Tiguan from Erik and could not be happier! Erik was outstanding. We quickly knew we were in good hands and felt at ease working with him. Throughout the process, he was extremely responsive to our needs and a real gem to work with. While were were awaiting delivery for our car, Erik checked in with us frequently just to touch base even when there were no real updates. We would definitely buy another car from Erik!

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'07 Outback Wagon
5/17/2012 2:35:11 PM

Overall Score: 4 Star Rating   4.2  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Carlos Coreas, Joe Lishman

My Review of Stohlman Automotive:
I took my '07 Outback in for a 60k mile service yesterday. I also asked them to look at a vibration in the steering wheel I had noticed when driving at higher speeds. I don't have any major complaints, but their customer service was rather sloppy and a bit disingenuous. First, I told the gentleman who scheduled the service that I wouldn't need the oil changed because I had just had that done. Apparently the message was not passed along, and they performed the completely unnecessary service anyway. Even if the message wasn't passed along, one would think that the perfectly clean, brand new, oil would be a clue. I had also told the scheduler that my check engine light was on because of a loose gas cap, something which had happened before and which I had zero concern about. But when the sales representative called me to tell me how the service was going, it was clear that this information was not relayed either, and he tried to make it sound like they had caught some big problem until I told him it had happened before and then he admitted that it was the gas cap. Next, the sales representative told me that the vibration in the steering wheel could be caused by the low quality tires on the car. The tires, however, are Yokohama Avid Envigor high performance grade, with quite a bit of life left on them. From then on, he had no credibility in my eyes and I tuned him out when he tried to sell me on a bunch of add-ons. I assume the service was fine; I'm not a mechanic, but everything seemed to be operating fine. But that probably has more to do with the quality of the car and the fact that I take fairly good care of it. I would just like more forthright dealings with sales representatives. I have had a customer service issue with this place before and the reason I took it back here is the convenience and price, but I'll now consider other places.

AMENDED
I promptly got a call from the representative and he apologized for the miscommunication between himself, the scheduler, and those performing the work. He offered a free oil change and honored a coupon I had forgotten about yesterday. Like I said, my complaints were not major and Stohlman's attentiveness to them was a pleasant surprise.

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steven.coston
5/16/2012 1:29:54 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Nora Sokhon

My Review of Stohlman Automotive:
Great expierience. I bought a 2007 Toyota FJ Cruiser from this dealership while I was in Afghanistan. They worked well with me and my wife. Closing on the sale was prompt as requested and the dealership even managed to work in a hitch install during the process. Good stuff. Appreciate the help.

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Response from: Stohlman Automotive
Added: 5/16/2012 2:11:24 PM
Steven,

Thanks for your business, and more importantly for your service to our country! We appreciate the feedback.

Michael Rusnak
General Manager

movseratsubby
5/12/2012 1:59:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Chapman, Richard Hanna, Joel Harvey, Robert Murphy

My Review of Stohlman Automotive:
My wife and I wanted to buy a 2012 Subaru Impreza or Legacy to replace the 99 Legacy. We had been in different local Subaru dealerships. I remembered the initial visit was on a Sunday and Bob had showed us both Impreza 5-door and the Legacy. Of course, at that time we had listed out the items and optional packages that we wanted (such as moonroof, foglight, spoiler, all weather package, remote starters, etc). Mr. Murphy and his team was able to locate few of the vehicles for us; but since it was our searching stage, we decided not to buy it yet.

Mr. Murphy and myself had agreed to come back to see more availability in the end of March. To my surprise, Mr. Murphy had called and reminded me that the car searching still on progress and some of the models are now available to look at. So my wife and I tried to go back on March but due to some unexpected family business; we had postponed the visit until April.

Of course, the car was sold and due to the Subaru America, the order will not be taken after 3/30 (those special orders). Mr. Murphy and his team (one of his Manager, Richard) had looked around this region and found a very close one to us. With added the fog lights and some extra options, we finally got the car. Mr. Murphy did sold another Impreza to other customer on that date; but he still making sure he walked through how to use the Bluetooth, and other equipments on the car with us.

The sales team (scott and joel) had initially help us to estimate the price for the car with the options of 36 to 48 months payment option. Joel did had the initial number when we first visited the dealership with the comparsion between the Impreza Preimum Spot vs. Legacy Preimum. Our target was adjusted back in April due to the family issue and have to change from a 36 to 60 months finance. Scott had finalized the paper work for us within 15 minutes which very professionally completed.

BTW, we got the 2012 Legacy Preimum with Indigo Blue (that is my wife wanted), with all weather package, spoiler, splash guard, moon roof, foglights, door panel safety light, all weather mat. We are planning to add the remote starter in the later summer.

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BillandPB
5/10/2012 4:31:40 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Paul Turk

My Review of Stohlman Automotive:
I got a Passat TDI with Paul's help. He was knowledgable and professional. He spent time with us going over the car and showed us around the service center. He explained the specifics of maintaining a diesel. We would use him again.

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pasjr13
5/9/2012 9:22:19 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Christina McCurry, Robert Murphy

My Review of Stohlman Automotive:
I have bought a few cars from dealer and have always had bad experiences. This one was a great experience. Great sales person Bob Murphy willing togo the extra mile to find what I wanted when it seemed tobe impossible to find. Then going over the car to help me understand everything I am getting as well as finding the accessories I was looking for. Then when it came to financing Christina McCurry went above and beyond to put it together and make it all work within the perameters I had to work in so I could drive out that day in my new car. It was a totally satisfying experience and the most enjoyable car buying experience I have ever had. Anybody I know looking for a new car will be sent there way.

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Response from: Stohlman Automotive
Added: 5/10/2012 3:25:40 PM
Dear Pasjr13,

Thanks for shring your thoughts and welcome to the Stohlman Automotive Family! We truly appreciate your business.

Michael Rusnak
Gerneral Manager

alouette
5/7/2012 6:14:52 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Javan Jackson

My Review of Stohlman Automotive:
Javan Jackson is amazing! He is so helpful and knowledgeable. He is also positive and energetic - wanting to make this a great car buying experience! I would tell anyone who is thinking of getting Volkswagen to go to him for an enjoyable car purchase.

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AMS07
5/7/2012 2:43:31 PM

Overall Score: 4 Star Rating   4.5  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Jennings

My Review of Stohlman Automotive:
David Jennings was very knowledgeable and helpful, and he went to great lengths to explain the various features of the 2012 Subaru Impreza and walk me through the car buying process. Overall, a really good experience.

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