Stokes Hodges Kia
Beech Island, SC
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I bought my 2024 seltos in Milwaukee, WI. Relocated to Augusta 4 months later. I had service done twice now ..tire issue 2 months ago and regular maintenance this week .. both experiences wer Relocated to Augusta 4 months later. I had service done twice now ..tire issue 2 months ago and regular maintenance this week .. both experiences were exceptional. I called the other Kia dealership in the area and let's just say their customer service was not good. The customer service representatives are polite and courteous at Stokes Hodges Kia. My car was serviced and returned to me ..washed both times ..even vacuumed this time and it was the most reasonable service as far as price I have had in the 6 years of owning Kias. Thank you all for the exceptional service. More
Customer Service Department is horrible. I get my vehicle serviced routinely. I was told there was an oil leak during a routine visit. When I brought it back to get fixed, I was told by the I get my vehicle serviced routinely. I was told there was an oil leak during a routine visit. When I brought it back to get fixed, I was told by the MANAGER several times that they couldn't find the leak. He insisted there wasn't a leak. Well within 90 days there's no oil in my engine. Guess there must've been a leak after all. This is also the same guy that told me my window needed a new motor back in October... he'd get back with me about ordering it and seeing if my warranty would cover. I've emailed and been here 3x since then. I've YET to hear from him concerning the window. The guy that washes my car fixed it. He hasn't ever stepped foot into any of these trainings and courses that the manager bragged about sending his technicians. 😩 It's always an excuse... rarely a solution or admittance here. Never buying from STOKE HODGES KIA AGAIN‼️ More
Great Service! Victor has been very helpful every step of the way. Especially when it came down to getting my car repaired and also putting me in a loaner car until Victor has been very helpful every step of the way. Especially when it came down to getting my car repaired and also putting me in a loaner car until then. Big thanks to Stokes Hodges Kia. More
Have been a loyal customer since 2017. Our salesperson, Monique Martin is a superstar. We only buy cars from her. Recently had service appointment which went without a hitch. After sev Our salesperson, Monique Martin is a superstar. We only buy cars from her. Recently had service appointment which went without a hitch. After several phone calls, my issue was taken care of. More
Matt Holley is awesome and we are very satisfied with our deal and new KIA Forte!!!!! Matt Holley went above and beyond to take care of us! Thank you so much Matt Holley!!! deal and new KIA Forte!!!!! Matt Holley went above and beyond to take care of us! Thank you so much Matt Holley!!! More

