wrobart2 2/21/2013 8:47:14 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Clay EmmingerJerry FerminEd Livingston Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Stokes Honda Cars of Beaufort: I recently purchased a new Accord from Stokes Honda. The entire experience was handled in a professional, warm and friendly manner. At no time was I pressured to buy and the entire staff made me welcomed. All of my questions were fully answered and there were never and evasive or misleading answers. The sales team bent over backwards to make me feel like a valued customer. I will certainly recommend Stokes to my friends. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
RAVIN 2/10/2013 9:52:26 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Michael CoxwellTony Pirozzi Customer Service: 5 Quality of Work: 4 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 4.8 My Review Of Stokes Honda Cars of Beaufort: First I would like to state that I have bought a total of FIVE vehicles from Stokes Honda of Beaufort since 1999 to now. When I am in the market for vehicle, I can always count on Stokes Honda of Beaufort to beat the competition prices across Georgia, Florida, North Carolina and South Carolina. My last purchase was the new 2013 Honda Civic Ex-L from Stokes and I got the best service from the Sales Manager Mike and Sales Person Tony. I have been dealing with Mike since my first purchase in 1999 and he has always been honest and up front with the pricing, You can count on that. They will go above and beyond to make their customers happy and satisfied with their purchase. I enthusiastically recommend Stokes Honda of Beaufort, SC if you are in the market for a vehicle. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
jbursch 10/27/2012 6:04:08 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Dan Ward and Matt McMurray and the (Mechanic that worked on my 2011 Accord 10/27/12) Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Stokes Honda Cars of Beaufort: The reason I keep coming back to Stokes Honda Dealership is directly due to the awesome service I always receive in the Sales Department from Michael Coxwell (and his staff); Jim Patterson in the service department. I came in today for a scheduled oil change for my 2011 accord and received above and beyond service from Dan Ward, Matt McMurray, and the mechanic that worked on my car! I've been buying all my cars from Stokes Honda since 1991 and I will continue to as long as the Leadership and friendly (& informative) staff remain!Sincerely,Jonathan Bursch Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
shoneyboy 8/13/2012 8:07:25 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Michael CoxwellTony PirozziDalceada Williams Customer Service: 5 Quality of Work: 4 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 4.8 My Review Of Stokes Honda Cars of Beaufort: My family was on the way to Hilton Head for vacation when the transmission went out on our 2005 Odyssey. After a few calls to Stokes in Goose Creek, where we have bought our last 5 or 6 Hondas, we were picked up by Stokes from Beaufort. They also had our car towed there. We were given a new van to drive on to Hilton Head hoping that we would eventually buy it. After a day or two we decided to buy a van from them and they had it delivered to us in Hilton Head. The only problem we had is that the tire pressure gauge light was on when it was delivered and they told us to stop by Hilton Head Honda and get it reset. When arriving at the Hilton Head Honda we were told they would not mess with that and we needed to take it back to the dealer we bought it from. That meant a trip back to Beaufort which was a good bit out of our way. However, once back in Beaufort it was fixed promptly and we were on our way. We also bought a third head set for the video since we have 3 grandchildren. Tony is a great salesman and we really like him. Dal went out of here way to make sure we were taken care of from the time we broke down until the time we returned. She is a great person and really cared about all of us. We feel like everyone there went out of their way to help us. Also, the people at Stokes in Goose Creek helped a lot. Cleve Mize got the ball rolling once we told him we were broken down and tow or three others called to check on us which really relieved our frustration. We love Honda and will continue to buy them from the Stokes family. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
mck9781 7/9/2012 10:10:57 AM Reason For Visit: Service I Recommend This Dealer: No Employee(s) Dealt With: Jim Patterson Customer Service: 1 Quality of Work: 2 Friendliness: 1 Overall Experience: 3 Pricing: 3 Overall Score: 2.0 My Review Of Stokes Honda Cars of Beaufort: My wife and I brought our Honda Civic in to be serviced at Stokes Honda and Jim Patterson was the person that helped us in the service department. He was very condescending in the way he spoke to us. He thought he was the service god and trust me he is not. There was a problem that Stokes Honda couldn't figure out - so we took it to the local Ford dealer and found out that a $2.00 fuse needed to be replaced! Sales at Stokes Honda is great but the service department needs some help. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Stokes Honda Cars of BeaufortAdded: 8/8/2012 8:13:50 AMSir,First I would like to apologize my intent was not to make you feel inferior,and I agree I am no service GOD, I wish I could remember our discussion but I don’t.Maybe you could call me and give me the opportunity to discuss the situation,I am glad that your problem has been resolved. Jim Patterson 843-321-6832.Response From: Stokes Honda Cars of BeaufortAdded: 9/26/2012 4:37:13 PMI wanted to reach out and let you know that I would be happy to discuss your last visit at our dealership. I understand that you were not happy when you left and I am hoping for an opportunity to correct your distaste with our service department. I look forward to speaking with you.Jim Patterson843-321-6832
ashauna09 4/26/2012 8:32:46 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Greg Brantley Customer Service: 4 Quality of Work: 4 Friendliness: 5 Overall Experience: 4 Pricing: 4 Overall Score: 4.2 My Review Of Stokes Honda Cars of Beaufort: I am In the U.S ARMY and Keith managed to help me get my first car at a very good deal and was very helpful. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
brian mcbee 9/21/2011 6:23:29 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Brad Pankuch Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Stokes Honda Cars of Beaufort: My family and I were VERY pleased with our new car purchasing experience at Stokes Honda. In particular our interaction with salesman Brad Pankuch who was very patient, friendly and understanding of our needs while car shopping with our baby daughter. Brad took the time to explain the many vehicle features and options to each of us individually as the other tended to our child inside away from the heat and humidity. We could not be more pleased with the vehicle or our overall experience. Thanks Brad! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
scottbhammond 9/2/2011 5:03:46 PM Reason For Visit: Sales (Used) I Recommend This Dealer: No Employee(s) Dealt With: Tommy Koulianos / Mike Cox Customer Service: 2 Quality of Work: 1 Friendliness: 4 Overall Experience: 2 Pricing: 3 Overall Score: 2.4 My Review Of Stokes Honda Cars of Beaufort: I traded my Santa Fe for a used Ford 150 Econoline. The Econoline had 2 very soft tires. The Econoline had been on the lot for a couple of months. I was told that tires go soft when they sit for long periods. This is false. New cars sit for months. The tires needed new valve stems, which I had replaced. After five days of driving the Econoline, the back brakes failed. The repair center (rated the best in Savannah)showed me the brake parts from both the front and rear wheels. The brakes were unsafe and the repair center was surprised that the brakes had not failed completely. The back brakes has literally broke apart. Unsafe. When I was looking over the Econoline to purchase, I expressed concern about the brakes and shocks but was told the van was "inspected" and should be ok. This van cost me a good deal of money to correct.I forgot my prescription sunglasses in my Santa Fe. I contacted the salesman the next day and he said he had my glasses in his desk and would mail them to me. This was last month, I never received them. I called the GM, Mike Cox, and left a message. He never called me back. The above information is true and that is why I rated Stokes Honda poorly. Buyer beware. Scott Hammond Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Stokes Honda Cars of BeaufortAdded: 5/23/2012 6:59:33 PMScott,I am not sure what has happened but definately want to make sure it is corrected. We take our reputation very seriouosly and do not want customers to feel that we haven't attempted to correct any issues that they have with a vehicle that we have sold them. Please contact me at the dealership.Michael Coxwell(843) 521-2120
megan_memai 8/11/2011 11:36:38 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Brad Pankach Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Stokes Honda Cars of Beaufort: I absolutely loved my experience at Stokes Honda! I love Hondas hands down! I’ve owned 2 Hondas prior so when I was looking for a newer car I knew Stokes was the place for me! I went out to the lot and Brad meets me outside. He was very pleasant and understanding of my situation. I told him what I could pay and he did everything he could to keep me in that price range. He worked until very hard until he got the car I wanted. I ended up purchasing a 2005 Honda Civic Lx with only 20k! He knew I needed a newer car but I stressed how I really needed a reliable car with low miles. I had no idea I would get such a great deal! I also needed a co-signer which was very easy process. He & I did everything and my co-signer just needed to come sign some papers, which was awesome considering her busy work schedule! It was such a blessing, and I’m so grateful that Brad helped me! Brad even went beyond his duties, and helped show my other car that I needed to sale. The car sold within a week and I was very pleased on how much he helped me. I’ve bragged about brad to everyone I know. How I had such an incredible service and he still calls to check on me to see how I’m enjoying the car! Best Sale person I’ve ever dealt with!!!! Thank You so much Brad Pankach!!!!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
BarbO 8/10/2011 1:43:02 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Michael CoxwellMike Fermin Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Stokes Honda Cars of Beaufort: I have been looking for adependable car for my daughter who is going away for college.Upon entering the dealership, I was greeted with smiles and friendly faces. Mike Coxwell listened to what I needed called over a salesman, Mike Fermin who then showed me a car which fit my needs to the letter. It was a low mileage Hybrid Civic it is in great shape was well maintained and the dealership had all of the service records on the car. I told Mike Coxwell what our price range was and he made sure we could get into this vehicle for what we were looking to spend. The whole staff at Honda Cars of Beaufort were freindly and very helpful each time that I have encountered them whether it is by phone or in person. It is always a pleasure to talk with the staff. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review