Stokes Honda North
North Charleston, SC
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507 Reviews of Stokes Honda North
Luke was amazing to work with! I brought in my 2025 Honda Pilot for the first oil change and Luke made the entire process beautifully seamless, 100/100! Thank you Luke! I brought in my 2025 Honda Pilot for the first oil change and Luke made the entire process beautifully seamless, 100/100! Thank you Luke! More
I had a wonderful experience with Samuel Middleton at Stokes Honda earlier this month! He is definitely an asset to the organization! Stokes Honda earlier this month! He is definitely an asset to the organization! More
Just purchased a 2024 Ridgeline. Salesperson Garfield Bowman is the epitome of sales people. I am 76 years old and I had my share of dealing with car sales. He is the best that I Salesperson Garfield Bowman is the epitome of sales people. I am 76 years old and I had my share of dealing with car sales. He is the best that I have ever had to deal with. Always pleasant and helpful. Taking care of the few problems that the truck had. In addition the sales managers Kenny Walters,Gary Fuller and Rodney Sager and finance manager Roger Gillard were all outstanding. More
Stokes Honda North was a lovely experience! I am not local to North Charleston but this dealership is where my partner's family has done quite a bit of business. We went on Saturday solely for I am not local to North Charleston but this dealership is where my partner's family has done quite a bit of business. We went on Saturday solely for my partner to test drive a CRV. After some deliberation, bright and early Monday morning we were there to make purchases. Initially, I was not looking, but I told Anne my situation, and she made it happen. We both knew with my tight budget there wouldn't be many options. All I needed was one awesome option, and that's exactly what Anne found! A 2022 Honda Pilot, which I have name Noir Lightning! (the pics of her are not the best, I am no photographer) The entire staff was friendly and down right good people. Special shout out to the specific staff members that helped us along the way: Anne was my Sales person, Melissa a Sales Manager, Rodney a Sales Manager, Kenny a Sales Manager, Prince was my Finance Manager. All of the staff treat you like a family and take great care of you from start to finish. I was so excited to get my Pilot that I hugged darn near every name I mentioned above. They were each just as happy for me, and again felt like family. Both my partner and I bought cars from Stokes North. We both had a great experience. If you are looking for a vehicle go see them, you won't regret it! They are nice, thorough, and above all else honest. I don't think I will be bale to buy a care from anywhere else, which is fine, they are worth the drive. Addendum: This morning Jaime followed up with me to see if there was anything I needed after making a purchase with Stokes North. I gave a glowing review of all the staff and told her I would be back when I am in the market for another car. More
I brought my 2020 Honda CRV Hybrid Touring to Stokes Honda because the low tire pressure light came on. They told me one of my tires needed to be replaced because it had something in it that they could Honda because the low tire pressure light came on. They told me one of my tires needed to be replaced because it had something in it that they couldn’t plug. So, I bought a new tire for a little over $400.00 to include mount balance ect. About three months later the same thing happened so I took it back in to Stokes Honda. They said one of the other tires needed to be replaced because it had a foreign object that they couldn’t plug. So, I took it to a tire shop for a second opinion and they couldn’t find anything and all my tires were at the proper inflation. They reset the tire pressure sensor, and now two months later, I have the same low tire pressure light coming on. I checked all four tires, and the pressure is 35 Lbs. each. I believe Stokes Honda had me buy a new tire that I didn’t need at the first time, and tried to get me to buy another tire when there is something wrong with the low tire pressure sensor. I’ll never do business with Stokes Honda again! More
Best experience ever buying anything! !! Rickie was super, and so were each and every member of the team with whom I dealt. Professional, speedy, corteous, genuine people doing a great jo !! Rickie was super, and so were each and every member of the team with whom I dealt. Professional, speedy, corteous, genuine people doing a great job at taking care of my every need. Very impressive culture here! More
Do not take your vehicle here for service! Each time I did, it came back worse with incomplete repairs. They even had to replace the engine after a competitor Honda dealer verified it was repa Each time I did, it came back worse with incomplete repairs. They even had to replace the engine after a competitor Honda dealer verified it was repaired wrong by them and contacted them directly. Have lost all confidence in this dealerships servicing. Given them 4 or 5 chances and still batting zero in my book. Never again! More
I purchased a 2024 Passport on Feb. 20, 2024. My experience with the salesman, Joshua Murray, was very pleasant. Joshua's knowledge of the vehicle was exceptional, which led me to the 20, 2024. My experience with the salesman, Joshua Murray, was very pleasant. Joshua's knowledge of the vehicle was exceptional, which led me to the purchase of the Passport. More
Love Stokes Honda, I bring all my cars here from Gary Fuller in the Sales Dept to Heather McClellan the Service MGR always great experience. Fuller in the Sales Dept to Heather McClellan the Service MGR always great experience. More
Service Department sucks. Communication and concern for customers details are very POOR! If your loved ones come here make sure they don't get ripped off. The only reliable se Communication and concern for customers details are very POOR! If your loved ones come here make sure they don't get ripped off. The only reliable service agent is Jack and another older gentleman, sorry i don't recall his name. If he is not the one helping you please be cautious. My mom brought her car in for a tire rotation. She had some type of coverage that if she got rotation and oil change it would be free. Service agent did not mention that, so she got charged for the rotation. A few days pass and her oil needs to be changed. That's when I was told by the gentleman I dont remember his name that if she would of got rotation and oil done it would of been free. Crazy right!?!? So with that being said... my mom brings all her Hondas here for Service. So she ask me to bring her other car here. When I first come I clearly explain what my issue is with the service agent named Damon. Before I go any further this is the same agent that did not mention if she got rotation and oil change done at same time it would be free. So back to me coming and explaining my issue and what I wanted done. I even asked him to come to my car so I could show him exactly what I want. He definitely did not want to take 1min to look at what I needed. He brushed it off and told me no need, because once it gets in the shop they would see what needed to be done. I told him great contact me and let me know. More detail about this is I needed 1 new rim and some type of alignment done to my car. *Not a car guy so I explained it in detail.* I need a new rim. The front right rim was bent so got it moved to the right rear till the rim could come in. I also explained that some type of alignment was bent on the front right and that's what I wanted to show him, because that is what I wanted fixed. I also told him I'm not exactly sure what it's called but clearly made it known its the front right. And he assured me once they got it in they would be able to see it. So a week goes by and I haven't heard nothing about the rim has come in. So I wait a day or 2 more than I decide to call and ask about if it has come in. They say it's here and I ask when did it come in. I never got an answer when the rim got in, but they did say someone did reach out. So I ask my mom and she says no one called her. Anyways so I schedule service that same day. I come in and it seems like they must of not taken notes because when it was all said and done. Spent 530ish and the issue I wanted fix wasn't even touched! They send my mom the 5 point inspection video which is a joke. They walk clearly around the vehicle and don't notice that right front wheel is definitely to close to the frame of car compared to the other 3 wheels. I don't know exactly what the 5 point inspection looks for but don't walk around video taping customer car and don't notice that. Makes the team look like complete fools if you ask me. Anyways Service manager Ashley said to bring it in and they would do free diagnostic and if they can replace part they will do. Let me add, she was willing to see the issue. Once she physically saw it she said that's not an alignment its a suspension issue. See how easy this would of been if someone would of listened to me and come look. Well I called early this morning to see if I could bring it in so they could tell me what I need to buy to get it fix. The service agent I spoke to said she would bring this to her right away and she would call me back. This was at 840am and now it's 11am. Still no call. She said she was definitely there today. More