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Stoops Automotive Group

Muncie, IN

4.9
708 Reviews
Stoops Automotive Group in Muncie offers quality vehicles to our Anderson, New Castle, and Marion, Indiana Buick GMC customers. With the attractive financing options and a full service department we have at our dealership, you're always well taken care of here. Find the new or used vehicle you want, and call us at (765) 273-4951 if you have any questions.
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4055 W Clara Ln

Muncie, IN

47304

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Showing 708 reviews

February 08, 2024

Help us figure out what we needed and our options. Great experience. Will use this dealership in the future. More

by kathy.hueston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Stoops Automotive Group responded

Thank you for your review, Kathy! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

February 08, 2024

Pat was a very caring to help us figure out what vehicle we needed. Also patient with all the transactions. Will definitely use this dealership and salesman in the future. More

by hhueston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

January 26, 2024

He was great and spent alot of time with us and our kids and kept them laughing More

by davidsmothers1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Fallis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

January 20, 2024

Pat Bowen was WONDERFUL. He worked with me literally for hours to get the vehicle I wanted with all the bells and whistles I wanted. He was patient and helpful. Will always More

by Mghopping5618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People.

January 08, 2024

Pat always goes above and beyond to find us the right vehicle for the right price! More

by hmwatson2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

December 28, 2023

My family has been buying vehicles off Pat for years and although this was my first time working with him, it was an amazing experience. Thanks for everything. More

by brett47
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Balfour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

December 21, 2023

I would not even give one star. I don't know who's doing these reviews but it must be their family members posing as customers. They say whatever you want to hear to get you to the More

by daviddb981857
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Erin Konate
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Balfour
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Saylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
Dec 21, 2023 -

Stoops Automotive Group responded

Thanks for the response, We have hundreds and hundreds of great responses and thank our For the People customers for those responses. We apologize that your cousin might have had an issue with their vehicle. The customer is more than welcome to reach out to us.

December 13, 2023

Pat was absolutely amazing. He wasn't pushy at all like a lot of car sales men. He worked with me and my budget and never felt belittled for something I couldn't afford. His com More

by Aleap731
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Balfour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

December 13, 2023

Pat Bowen is very special , not just a sales associate but as a friend. He always helps with my purchase and informs me about the entire workings of the car. Have traded many vehicles with Pat's help du More

by justirv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

December 09, 2023

Shows sincere interest in meeting the needs of the customer. Takes extra time to arrange test drives and offer information. Has a sense of humor and understanding.. More

by jeadams302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Larrabee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.