Streater Smith Nissan

Do NOT any the extended warranty from Keating Smith in CONROE. This is the third car I have bought from Keating. Two were from Streater Smith Honda before they sold. As I am getting older, I am ashamed to CONROE. This is the third car I have bought from Keating. Two were from Streater Smith Honda before they sold. As I am getting older, I am ashamed to say that I bought the finance spiel that the extended warranty would give us bumper to bumper coverage! It does not!! You can not trust this dealership. My driver side window will not roll up In cold weather. I am now told it is not covered because it is a piece of plastic impeding the window raising not a mechanical issue. $388 quote. What is worse is my car began smoking after routine oil changes. 76,000 miles of a 100,000 mile warranty. The car has been with them for a week, and they are trying to prevent covering the engine damage even though we produced receipts of the maintenance. I am a teacher and I am out a car or thousands of dollars of repair! I will never do business with this dealership again. But whatever you choose, do not rely on their salesman pitch of extended warranty! They don’t cover anything! More

Steve Rowland gave me the jacket off his back! Streater Smith is above and beyond the best Nissan dealership in Texas.I have shopped for Trucks in every Nissan dealership from Fort Worth to Bourne Streater Smith is above and beyond the best Nissan dealership in Texas.I have shopped for Trucks in every Nissan dealership from Fort Worth to Bourne To Beaumont Houston Austin etc. I have owned 3 Nissan Frontier and now a 2017 Titan purchased and maintained by Streater Smith. My service contact Meagan has gone above and beyond for me in every way possible and beyond continuously for the last 2 years. Steven Rowland and Leo Arias went above and beyond in every avenue to make sure we were more than happy in a situation we were completely comfortable in. Baker Nissan ripped us off,damaged our windshield, lied countless times and ignored our phone calls from the original sales person up to the dealership manager and finance man. Baker Nissan is Scandalis and full of liars. The staff at Streater Smith exposed their lies and took every step in their power to ensure us a great deal on an excellent vehicle. Steven Rowland literally gave me the jacket off of his back. Leo Arias treated us like we were family. Jennifer has always be the most polite and accommodating service consult you could ever ask for. These people are true, kind and good hearted people who are truly there to help you find the right vehicle for you and your family. Mr. Traylor in financing is a true man of integrity. Do yourself a favor and DO NOT go anywhere other then Streater Smith. More

Transactional The purchase process is managed well. Any questions or concerns after the sale, you are going to be ignored. Their service department is unethical, s The purchase process is managed well. Any questions or concerns after the sale, you are going to be ignored. Their service department is unethical, slow, continuously up sells, and lies about issues that should be addressed but are of no consequence. I recently spent nearly a day watching them pick customers pockets while they were unable to resolve a simple rattle on my vehicle. More

Unethical Dealership I recently experienced a unethical practice with the dealership. I purchased a new car, after having a flat tire I learned the tire was plugged / pat I recently experienced a unethical practice with the dealership. I purchased a new car, after having a flat tire I learned the tire was plugged / patched, my tire was destroyed and the dealership would not replace the tire. The Sales Director was rude and unprofessional, he flat out accused me of lying when I told him I know nothing about the plugged tire. Think about it, if you were sold a car with tires that have been plugged/patched you will never know unless you have a flat, by that time the dealer will just deny they sold you a car with used tires and you have no way of proofing it. Sounds like a snake oil sales trick, yeah you better believe it! More

great experience I dont think I would've had a better experience with anyone else. Mike Faust answered all my questions and was very trustworthy. I would recommend him I dont think I would've had a better experience with anyone else. Mike Faust answered all my questions and was very trustworthy. I would recommend him and streater smith nissan to anyone looking to buy a car. More

Great experience I had a great experience at Streater Smith Nissan! The service was great and the guy, Leo, was such a good help. He answered all of my questions and d I had a great experience at Streater Smith Nissan! The service was great and the guy, Leo, was such a good help. He answered all of my questions and didn't pressure me into getting something I didn't want. I will definitely recommend this place to everyone I know! More

Best car buying experience I dont think I would've had a better experience with anyone else. Michael Groen answered all my questions and was very trustworthy. I would recommend I dont think I would've had a better experience with anyone else. Michael Groen answered all my questions and was very trustworthy. I would recommend him and streater smith nissan to anyone looking to buy a car. More

Lies and more lies. On 07/11/2015 I was told by the Manager Greg to come in even though Capital One pre-approval letter said I had to have an income of 1800 or above. I c On 07/11/2015 I was told by the Manager Greg to come in even though Capital One pre-approval letter said I had to have an income of 1800 or above. I called to cancel the appointment, but he said he would call Capital One and see if he could get things worked out. He called me back and said they will approve me even though my income was below the 1800. I went in and met with Lawrence and we talked and he said I needed to sign an form to finish processing my application through Capital One and before he walked off I told him I only wanted my credit ran by Capital One and no one else and he agreed. Lawrence lied about only running my credit through Capital One. I later found out my credit was ran 8 different times. On 07/12/2014 I called Lawrence about my credit being ran 8 different times and he said I did not meet the requirements of income for Capital One and I stated to him, if that was so my credit still should not of been ran by other finance companies. Then he went on to say I will have to speak with Greg Monday morning about this situation. More

New SUV and more People always are complaining that when buying a new car you should be ready for a 3-4 hour ordeal. Not so, at least not for me at Streater-Smith Ni People always are complaining that when buying a new car you should be ready for a 3-4 hour ordeal. Not so, at least not for me at Streater-Smith Nissan. When I bought my first Pathfinder it was less than an hour and a half, my second one, less than a hour. Everyone was wonderful and my Sales Person Corey - knew what I was looking for, and delivered. On top of that, he has done follow ups to be sure everything is going ok with the vehicle. When I go in to get the oil changed he always makes it a point to say hello and ask if he can do anything for me. I would highly recommend them - and do! More

best car buying experience don't think anyone could top the experience I had with Mike Faust! He was the most upfront & honest cars sells man I've ever had the honor of buying don't think anyone could top the experience I had with Mike Faust! He was the most upfront & honest cars sells man I've ever had the honor of buying with, he made my wife so on top of the world with the car she picked, we went in for one thing and got a different car because he was so honest about what would be better for us, it definitely wasn't like he wanted us to spend money, he gave us the best deal for our budget, no other car dealership we visited made us feel so comfortable! More