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Strong Volkswagen

Salt Lake City, UT

Overview
Employees
Reviews
4.9
5,380 Reviews
Strong Volkswagen, owned by the Strong Family since 1955, is a trusted and customer-focused dealership in Salt Lake City. With a wide range of new and pre-owned Volkswagen vehicles, a dedicated service department, and a commitment to exceptional customer service, they have become a pillar of the community. Customers can expect personalized attention, knowledgeable assistance, and a welcoming environment when visiting Strong Volkswagen. Their longevity, reliability, and family values make them the go-to choice for Volkswagen enthusiasts in Salt Lake City. We were the first Volkswagen dealership in the state of Utah and we are the 3rd oldest Volkswagen dealership in the country. At Strong VW you'll always be treated like family.
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1070 S Main St

Salt Lake City, UT

84101

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Showing 5,380 reviews

July 14, 2017

Busy but helpful It was really busy but we were able to test drive some cars regardless. Everyone was friendly and tolerant of us having kids in tow while shopping. More

by Shine45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2017 -

Strong Volkswagen responded

Thank you for your 5 star ratings and review! Getting a brand new car is exciting for every member of the household; so we are thrilled that your kids were able to participate in the process of making that memory with you! Our incredible prices and products make our dealership a very busy place--but we have worked hard to refine our processes into a streamlined, efficient and transparent experience. Our ultimate goal is to dispel all worries the event will take all day--and instead prove it can be fast and easy for everyone involved! Enjoy your new car and thanks again for choosing Strong Volkswagen!

Helpful
July 13, 2017

Great dealer I would recommend Strong VW they go above and I will try to get my car back to Stong soon i know that the work done there is going to be done right and that my new Jetta will perform at its best More

by Tvande
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Chapman, Mike Pahl
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Aug 07, 2017 -

Strong Volkswagen responded

Thank you for your 5 star ratings and review--and most of all for giving 3 of our dealership's departments the pleasure of serving you: Tim from Finance, Mike and Sam from Service, and David from our Sales departments! It is wonderful to hear that again, and across the board, our amazing associates have earned and instilled your invaluable trust and loyalty. Enjoy your Jetta and the exceptional peace of mind, that our amazing products and associates have added to your enhanced car ownership experience. Best wishes and our sincerest gratitude ~ from all of us at Strong Volkswagen!

Helpful
July 12, 2017

Saving The Strong Way! Nothing but a positive experience. Would do business again. Andy Carr was great with explaining everything. Would recommend others to check out new or More

by bep.uvu
Recommend Dealer
Yes
Employees Worked With
Andy Carr
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Jul 12, 2017 -

Strong Volkswagen responded

Thank you for your 5 star rating and review! We are thrilled that you chose to give our amazing team the opportunity to serve you! Our ultimate goal is to earn your 100% satisfaction--and in a manner, that will also earn your invaluable referrals, return business and longterm trust. Thank you for giving us the chance to prove buying a car can be a stress-free pleasure, rather than a chore! Best wishes from all of us at Strong Volkswagen

Helpful
July 12, 2017

My New Volkswagen Atlas We enjoyed working with Tim Flanagan in the finance area. We hope he's still at Strong Volkswagen when we're ready to buy a new car here in another 5 More

by Sasha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Flanagan
Other Employees : Andy Carr
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Jul 12, 2017 -

Strong Volkswagen responded

Thank you for your 5 Star rating and the review about your experience with Tim and Andy! As you experienced, Tim Flanagan is a literal STAR with his true and genuine connection with his customers, as he secures their vehicle's financing. Thank you for giving us the opportunity to help you this time around, and also letting us know that we gave you an experience that you will always remember. Our ultimate goal is that you will always look to our amazing team, every single time you are in the market for a vehicle! Welcome to the Strong Volkswagen family Sasha ~ and enjoy this new chapter in your brand new car!

Helpful
July 12, 2017

New turbo jetta This was by far my best dealership experience. In and out so quick. They are friendly and are looking to help you in a situation not just sell you a c More

by Stef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Bracken
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Jul 13, 2017 -

Strong Volkswagen responded

Thank you for your 5 Star ratings and review Stef--and most of all for giving our amazing team the chance to help you out! Matt Hansen has been with our dealership for over 16 years--and as you experienced, his incredible longevity is due to his absolute transparency and genuine concern for his customers long term goals. Enjoy your brand new car Stef ~ and welcome to the Strong Volkswagen family!

Helpful
July 11, 2017

Great friendliness experience! Loved being helped. Everyone was so kind and willing to help us. I took a test drive and was given very clear price options which helped me feel confi More

by Framp94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Judson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2017 -

Strong Volkswagen responded

Thank you for your 5 Star rating and review--and most of all for giving us the chance to help you out! As you experienced and mentioned, we have worked hard to refine our sales process with pure transparency, efficiency, and respect for our customer's valuable time. We are thrilled that you gave Mark & David in our sales department, and Chip from Service, the chance to roll out the red carpet as they earned your business, trust, and 100% satisfaction. Welcome to the Strong Volkswagen family ~ and definitely enjoy your brand new car!

Helpful
July 10, 2017

Great experience! Dave was very helpful and cheerful. He made buying the car very pleasant. We already had an idea if what we wanted, and he just helped us through al More

by Laurir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2017 -

Strong Volkswagen responded

Thank you for your wonderful review--and most of all, for choosing to buy your new car from us! We have worked hard to polish our sales process into a smooth, stress-free and customer-oriented experience; so it's wonderful to see your review and true measurement that we earned your invaluable satisfaction! Our mission is to earn your business in a way that will help to ALWAYS ensure you will look to our amazing dealership and team for the LONGTERM! Enjoy your brand new car, and best wishes from all of us at Strong Volkswagen!

Helpful
July 09, 2017

Excellent! Strong Volkswagen was exceptional with the way they handle their business. The customer service was quick,friendly, and superb. Cowboy Phil got me int More

by Edgar Acosta Ruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Bracken, Andy Carr, Phil Price
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Jul 13, 2017 -

Strong Volkswagen responded

Thank you for your 5 Star ratings and review Edgar! We are absolutely thrilled that our outstanding team had the chance to help you secure your DREAM CAR! Hopefully you will always remember this wonderful experience, so that you will EASILY choose Strong Volkswagen for service and the next time you, or your friends are in the market. Enjoy your beautiful new car and the fantastic chapter ahead Edgar!

Helpful
July 08, 2017

Great experience. Strong VW is great to work with. Friendly people. Knowledgeable staff. Good selection of inventory to choose from. We had a good experience throug More

by Newcar review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chip Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2017 -

Strong Volkswagen responded

Thank you for your 5 Star rating and review! We are thrilled that you chose to give our amazing team the chance to help you out! One of David Keith's strongest skills is helping his customers find the perfect vehicle to suit every needs--and he does this by staying intune with the inventory and with his strong knowledge base on each model. It is wonderful that you had the chance to see how our finely tuned sales process makes the car buying experience a stress-free breeze. Definitely continue to look for Chip Bryson as well! He has built an immense and VERY loyal customer base in the many years he has been a lead Service Advisor. Enjoy your beautiful new car, and thanks again for choosing Strong Volkswagen's outstanding service and sales departments!

Helpful
July 08, 2017

Good at selling cars Bought a used car. Process was easy and didn't take very long. Was at the dealership for about an hour overall and left with the car the same day. Ret More

by KP556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Keith
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2017 -

Strong Volkswagen responded

We regret to hear your second experience was not reflective of the exceptional satisfaction you had with your prior car purchase. Please contact our Customer Relations Manager at your earliest convenience, so that all of the details can be investigated. We sincerely value all feedback, and hope to resolve any issues--as well as use your information to fine tune any processes that need immediate attention.

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