Subaru City of Milwaukee

Subaru City of Milwaukee
4640 S 27th St
Milwaukee, Wisconsin 53221

Sales: (414) 281-9100
Service: (414) 281-9100
Parts: (414) 459-3697

Manufacturer: Subaru

Most Reviewed Employees
Mike Pryor Mike Pryor
Internet Sales Consultant
Ed Wrathall Ed Wrathall
Pre-Owned Sales Consultant
Kyle Nichols Kyle Nichols
Certified Subaru Sales Consultant
Eric Schaefer Eric Schaefer
Service Advisor
Linda Czaplewski Linda Czaplewski
Sales Consultant
Jim Lemke Jim Lemke
New Car Sales Consultant
Jason O'Donnel Jason O'Donnel
Service Advisor
Joseph Gianselli Joseph Gianselli
Sales Consultant
Fiz Hidri Fiz Hidri
New Car Sales Consultant
Mike Pender Mike Pender
Sales Consultant
Need a New Car?

Dealership Amenities
Children's Play Room
Customer Lounge Area
Drive-In Service
Free Coffee
Free Loaner Cars
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Shuttle Service
Vending Machines
Cable TV
Television

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 12:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 12:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
71 Reviews
Subaru City of Milwaukee

Overall Score: 5 Star Rating4.8



About Subaru City of Milwaukee
Certified: Subaru City of Milwaukee
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Subaru City of Milwaukee has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



dougwun@sbcglobal.net
5/21/2012 12:40:01 PM

Overall Score: 4 Star Rating   4.2  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Fiz Hidri

My Review of Subaru City of Milwaukee:
I had a freindly costomer service i was able to test drive at lenght and the people were knogolible i got a free t shirt and they installed some options

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nancycaseinc
5/8/2012 11:45:52 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Pryor

My Review of Subaru City of Milwaukee:
This was by far the best experience I've had in buying a new car. It seemed almost too easy. Every effort was made to accommodate my expectations and choices.

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jmrichard@sbcglobal.net
5/6/2012 10:02:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Pender

My Review of Subaru City of Milwaukee:
Last month I came to Subaru City to test drive a 2012 Outback. The salesman who was working with me had to finish up with another customer. Mike Pender offered to help him out and spent a lot of time with me.He arranged and I drove two different Outbacks for comparison. The next week my wife and I were at the auto show. Mike Pender was working there that evening and again took a lot of time with us and was very helpful. We really appreciated this attention especially because we were not even Mike's customer.

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godfreytrio
4/24/2012 8:32:02 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ed Wrathall

My Review of Subaru City of Milwaukee:
Excellent Dealership to work with I could not thank My salesman ED WRATHALL enough!!!!! I LOVE MY SUBARU !!!!!! My kids thought he was the GREATEST!!!!! I can't say I have ever been more pleased with a PURCHASE!!!!! From the time I walked into the dealership to the moment I drove off Ed was there!!!! Thank you for making my car buying decision a priority, You found exactly what I was looking for!!!!!

Shanna

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Twschlick
4/21/2012 8:43:31 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Pryor

My Review of Subaru City of Milwaukee:
I recently purchased a new Impreza with the help of Michael Pryor at Subaru City. It was my best auto buying experience. Michael was terrific, very knowledgeable, very efficient. The pricing and value provided could not be beat. These guys do it right... I love my new Impreza. Terry Schlick

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Gpainter1@gmail.com
3/27/2012 12:41:24 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jason O'Donnel

My Review of Subaru City of Milwaukee:
lmost two years ago, we purchased a used 2006 Toyota Sienna. We had a very accomodating salesman. He even told us to take the van to go look at another van at a different dealership. The price was fair, the employees were prompt in delivering our van to us and I bought the extended warranty. We recently took the van in due to a leak. They not only offered the warranty, but actually honored it. They( Jason O'donell) even set up the rental van for us.unately everything is covered under the warranty, and for once, I wasn't hustled by a company trying to make a bigger buck. Thank you Subaru City for your campassion in what you do.

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accobos
3/20/2012 8:59:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Pryor

My Review of Subaru City of Milwaukee:
We had a great experience working with Mike Pryor. He answered all of our questions, and helped get us into our new car as quickly as he could. Our car was back ordered, so we waited seven weeks to get it in, but Mike called us as soon as it was in for us to pick up.

We also were in for service on our second vehicle, and they were great. Ron in the service department was extremely helpful. They even sent a shuttle for me when the car was repaired. We hope to buy our next car from Subaru City.

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jaycobilly
3/19/2012 9:26:51 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Pryor

My Review of Subaru City of Milwaukee:
The perfect buy! No pressure, just answers that made sense. Would work with Mike P again with out hesitation. When I was looking for answers on this vehicle, Mike P gave me the info I needed to make my buying decision.

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KellieSimmons
3/4/2012 9:33:05 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Pryor

My Review of Subaru City of Milwaukee:
I opted to use the online buying feature that Subaru City offered and was very promptly given information for the vehicles I was interested in. MIke even took the time to send a personalized video to me of the exact car I was interested in. That level of personal attention made this dealership standout.
My husband and I stopped in the dealership and Mike was extremely friendly and welcoming. His knowledge of all the vehicles was extensive. There was not a question we had that Mike could not answer. We test drove four vehicles and barely had to wait at all.
Mike asked what our first choice in car was and at what payment and he made it happen with several different options in our comfort zone.
My husband and I never felt any pressure and once we decided to purchase, the process went quickly and smoothly. It was late in the afternoon and we were starving so Mike offered us pizza to get us through! Our purchase started toward the end of the dealership hours but we did not feel hurried or bothersome in any way. Doug in finance was also very friendly and helpful!
We would definitely recommend this dealership to others and will think of them first for our next car purchase.

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Response from: Subaru City of Milwaukee
Added: 3/5/2012 5:26:43 PM
I am so glad to hear that you had such a great experience. We promise to stay consistent with our excellent service for many years to come. We look forward to keeping in touch and helping in the future. Thank you so much for this kind review.

Sincerely,

Steve Claflin
Sales Manager
Subaru City of Milwaukee
(414) 281-9100

Terry Rosenthal
2/27/2012 8:43:56 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Pryor

My Review of Subaru City of Milwaukee:
Mike Pryor collected 3 cars for me to view in one evening. It was close to 8pm when I came to the dealership, so I was happy to eliminate one car and concentrate on the Outback and Forester. I came back several times to make my decision. I appreciate Mike's attention each time. I ended up ordering a simplified model and received it several months later. No hard sell by anyone-something which would have turned me away.

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Response from: Subaru City of Milwaukee
Added: 3/5/2012 5:29:11 PM
One of our practices here at Subaru City of Milwaukee is focusing on "helping" and not "selling". I am thankful to hear about your great experience and look forward to helping you in the many years to come while enjoying your new Subaru.

Thank you,

Steve Claflin
Sales Manager
(414) 281-9100

Reviews 11-20 >>