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Subaru World of Hackettstown

Hackettstown, NJ

Overview
Reviews
4.7
235 Reviews
Call Dealership (908) 509-9000
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364 US-46

Hackettstown, NJ

07840

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Showing 235 reviews

August 22, 2025

Had service there today. Great people to work with. Did the work quickly and returned my car clean. Price exactly as quoted. More

by regman48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
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August 21, 2025

Worked with Ann Mary. Great experience, I was kept informed of the progress. Ann Mary was very easy to deal with More

by jreynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Mary
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August 21, 2025

This dealership is top notch They are informative, honest, always there for all our needs. A joy to work with, from sales to service More

by spzing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa from sales and Anne from service
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August 19, 2025

Service Advisor AnneMary diagnosed the issue with my Outback very quickly, and was professional, courteous and efficient and they even washed my car!!! Nice! More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AnneMary
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Aug 22, 2025 -

Subaru World of Hackettstown responded

Hi Chris, we're glad to hear about your great experience with AnneMary and the team at Subaru World of Hackettstown. Thank you for choosing us, and we hope to see you again! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

August 18, 2025

Like the new owners of the dealership and staff. First time we had Jacob as our sales person. He was patient with us trying to make a decision to replace our 2015 Forrester. No pressure and listened More

by stefankozak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
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Aug 20, 2025 -

Subaru World of Hackettstown responded

Thank you for sharing your experience with Jacob! We appreciate your feedback and we hope you enjoy your new Subaru. See you next time at Subaru World of Hackettstown! -Vince Cispino - General Sales Manager - +1 (646) 773-6350

August 14, 2025

I had an issue with my rear view mirror. I went to Subaru World of Hackettstown to have it repaired. Meghan was my representative and she was great. The mirror was fixed with no charge. More

by mjsoccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
Report | Print
Aug 14, 2025 -

Subaru World of Hackettstown responded

We are so glad Meghan was so helpful and made things easy for you! Thank you for the review and for choosing Subaru World of Hackettstown!

August 05, 2025

Anne Mary and the whole Subaru service team made the experience as smooth and straightforward as possible. More

by demrh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anne Mary
Report | Print
Aug 06, 2025 -

Subaru World of Hackettstown responded

Thank you for sharing your wonderful feedback about Anne Mary and our service team! We truly appreciate your business and look forward to seeing you again at Subaru World of Hackettstown. Safe travels! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

July 30, 2025

I’m very disappointed that this dealership no longer honors the “Free oil change “ that I was given in 2015 when I purchased my Legacy . It seem like a very negative unprofessional and thing to do to cu More

by baandrews742
Service Time
Recommend Dealer
No
Employees Worked With
Service manager, Meghan
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Jul 30, 2025 -

Subaru World of Hackettstown responded

I'm sorry to hear about your disappointment regarding our oil change policy. We strive for transparency and professionalism, so it's concerning to learn that we've let you down in this regard. If you'd like to discuss this further or have any other questions, please feel free to reach out. Thank you, Aron Kastell - Service Manager (908) 509-9000 ext 1156

July 29, 2025

All at the dealership were helpful and attentive. Pleasent and no pressure delivery. would use them agIn. More

by smandrake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob and Ann Mary
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Jul 29, 2025 -

Subaru World of Hackettstown responded

Thank you for choosing Subaru World of Hackettstown and for sharing your experience! It means a lot to our team to hear we provided helpful, attentive, and pressure-free service! We look forward to seeing you again in the future. -Vince Cispino - General Sales Manager - +1 (646) 773-6350

July 22, 2025

From service Ann Mary, Megan and Rolando and all the service techs to Joe in sales Sally Vinny and Tony are patient kind and most of all reliable from oil changes to purchasing our 6th Subaru from joe w More

by happy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Joe Sally Vinny Tony Ann mary
Report | Print
Jul 22, 2025 -

Subaru World of Hackettstown responded

Thank you for sharing your feedback about Ann Mary, Megan, Rolando, Joe, Sally, Vinny, and Tony! We hope to see you back at Subaru World of Hackettstown for all of your future auto needs. Safe travels! Vince Cispino - General Sales Manager - +1 (646) 773-6350

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