Subaru World of Hackettstown

Friendly, professional and responsive. Good team to work with. Highly recommend. We purchased two vehicles and service our vehicles there. Good team to work with. Highly recommend. We purchased two vehicles and service our vehicles there. More

The Service Associates are very Customer Service oriented and amiable! They inform you about your vehicle at every step of repair or maintenance! and amiable! They inform you about your vehicle at every step of repair or maintenance! More

​I cannot recommend Erin enough if you are in the market for a new vehicle. I recently worked with her on the purchase of my new Subaru Outback, and the experience was truly exceptional. ​From the very beg for a new vehicle. I recently worked with her on the purchase of my new Subaru Outback, and the experience was truly exceptional. ​From the very beginning, Erin was incredibly knowledgeable. She took the time to answer every single one of my questions regarding the Outback’s performance, engine specifications, and the various trim levels available. She also provided a thorough, easy-to-understand breakdown of the technology features and potential upgrades, ensuring I felt confident in exactly what I was choosing. ​Beyond her product expertise, Erin was simply wonderful to work with. She made the entire buying process quick, smooth, and entirely stress-free. It is rare to find someone who prioritizes transparency and genuine customer care the way she does—she has completely restored my faith in dealership integrity. ​If you are thinking about buying a car, do yourself a favor and go see Erin. She makes the process enjoyable and ensures you drive away feeling great about your decision! More

I was disappointed it took almost 2 hours to get an oil change in a tire rotation I even set up an appointment and my car wasn’t taken in for 45 minutes change in a tire rotation I even set up an appointment and my car wasn’t taken in for 45 minutes More

My service advisor AnneMary was spot-on diagnosing my Forester's problem, and was efficient, professional and courteous getting my vehicle repaired....and they even washed the car [Wow!]. great job and t Forester's problem, and was efficient, professional and courteous getting my vehicle repaired....and they even washed the car [Wow!]. great job and thank you More

I dropped my car off 5/23. It was not touched until 5/27 and again on 6/2. They claim they test drove it and could not duplicate my concern but my dash cam proves that was a li It was not touched until 5/27 and again on 6/2. They claim they test drove it and could not duplicate my concern but my dash cam proves that was a lie. This is a consistent issue and I will not be returning back to this dealer. More

Awesome service. Friendly and professional staff. … kudos to Sally, Bill and Annemary. Thank you Anjanee Guardabasco Friendly and professional staff. … kudos to Sally, Bill and Annemary. Thank you Anjanee Guardabasco More

Had a great experience at subaru world of hackettstown! Thank you Chris for everything really loving this car! Thank you Chris for everything really loving this car! More

My experience was very good. Everyone I dealt with was beyond helpful, even with all the construction going on. My dog Amber and I always feel very welcome. This is my third purc Everyone I dealt with was beyond helpful, even with all the construction going on. My dog Amber and I always feel very welcome. This is my third purchase from this dealership and I travel almost an hour to get there. Will keep coming back. More

Came in for a 7am oil change and tire rotation. I was notified of a few items I should watch for my next service but was not pushed to have the work performed during this visit. Quick and friendly I was notified of a few items I should watch for my next service but was not pushed to have the work performed during this visit. Quick and friendly service! More